Technician B - FT-1023

Grease Monkey International; Kennesaw (GA); On-site; USD 27,552 - 41,328; Full time

Job summary

Grease Monkey International in Kennesaw, GA is seeking an Automotive Technician B with 3+ years of hands-on experience to perform brake, axle, oil change, and electrical diagnostics under supervision. You will educate customers on preventive maintenance and document all work performed.

A strong focus on safety, quality, and customer service is essential. Responsibilities include diagnosing vehicle problems, communicating findings, and assisting with more complex repairs.

Qualifications

• Ability to read and interpret safety rules, operating and maintenance instructions.
• Ability to write routine notes and service tickets.
• Ability to explain maintenance needs to customers.

Responsibilities

• Performs repairs and maintenance per repair order with accuracy and safety.
• Works on a range of repairs including brakes, rotors, oil changes, and electrical diagnostics.
• Documents all work performed and communicates with Center Manager as needed.
• Road tests vehicles when required and ensures cleanliness of customers’ cars.
• Maintains store-owned tools and follows company SOPs and safety rules.

Skills

Reading documents

Customer communication

Safety compliance

Tool handling

Mechanical troubleshooting

Education

ASE Certifications

State Emission Certification

State Vehicle Inspector Certification

Tools

Diagnostic tools

Job description

Job Details

Location: Grease Monkey 1023 - Kennesaw, GA 30144
Position Type: Full Time
Job Category: Automotive

Summary / Objective

Technician B requires average mechanical knowledge and performs most mechanical tasks assigned to them, including brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and other services (e.g. wiper blades, air filters, etc.). Technician B communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include courtesy services, tire repair and replacement services. You are paid an hourly rate and a commission percentage that is standard across the company.

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
• Works on more complex repairs and diagnostics than a Tech C, including electrical systems and minor engine work.
• Can work independently on most tasks and may begin training Tech C.
• Assists the Tech A with complex repairs and diagnosis.
• Has repair knowledge of brakes, A/C services, transmissions, power steering and suspension repairs and more.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Examines assigned vehicles to determine if further safety or service work is required or recommended.
• Partners with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended.
• Road tests vehicles as needed.
• Ensures that customers' cars are kept clean and notifies the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
• Keeps the shop areas neat, clean and organized.
• Maintains and is accountable for all store‑owned tools and manuals, returning them to the proper place and in the same condition as they were received.
• Understands and complies with federal, state and local regulations, such as hazardous waste disposal and OSHA Right‑to‑Know, including any SOP of our company guidelines and rules.
• Operates all tools and equipment in a safe manner and reports any safety issues immediately to management.
• Participates in organization‑sponsored training programs.
• Other tasks as assigned.

Qualifications

• Three (3) plus years related experience and/or training, or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine tickets, notes and other correspondence.
• Ability to effectively present information and respond to questions from customers.
• Valid Driver's License.
• State Emission Certification – if applicable in your state.
• Current ASE Certifications are a huge plus in this role.
• State Vehicle Inspector Certification – if applicable in your state.

Physical Demands / Work Environment and Requirements

• Require tools for this position that enable you to perform the majority of services you are qualified to perform; you will need to have a toolbox with tools on site.
• You will be required to sign a contract with our uniform policy and procedure plan.
• Ability to work in cramped places, such as underneath a jacked‑up automobile or a lower bay.
• Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.
• Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.
• Vision: Ability to read diagrams, manuals and emails; often you are required to work with color‑coded wiring.
• Ability to work in fluctuating and sometimes extreme weather temperatures.