Technician A Key Holder - FT - 146

FullSpeed Automotive; Holly Springs (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

FullSpeed Automotive in Holly Springs, NC is seeking a dependable Key Holder to support daily operations at our Quick Oil Change center. You will be responsible for opening and closing the service center, handling deposits, and ensuring customers receive efficient, friendly service while mentoring junior staff.

The ideal candidate has basic automotive knowledge, strong communication skills, and a willingness to learn.

Qualifications

• Must have experience in a service or retail environment; automotive exposure is a plus.
• Strong work ethic, dependability, and attention to detail are important.
• Excellent communication and customer service skills are required.
• Willingness to learn basic mechanical tasks and operate in a fast-paced setting.

Responsibilities

• Open and secure the location at the start of shifts.
• Oversee deposits and cash security when Center Manager is absent.
• Ensure cash security and proper closing of the safe.
• Lead the team during daily operations and maintain workflow efficiency.
• Perform and oversee oil changes, fluid checks, and minor vehicle services as needed.
• Maintain inventory and report needs to the Center Manager.
• Uphold health, safety, and cleanliness standards in bays and client areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Escalate safety or security concerns to the District Manager when necessary.
• Train and mentor new employees.

Skills

Customer service

Leadership potential

Communication skills

Reliability

Job description

Job Overview

We’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.

Job Overview

We’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
• Assist in leading the team during daily operations and ensuring workflow efficiency
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
• Maintain inventory of supplies and report needs to Center Manager
• Uphold health, safety, and cleanliness standards in the service bays and customer areas
• Provide outstanding customer service and resolve basic issues or complaints
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
• Train and mentor new employees
• Ensure compliance with company policies and procedures

Requirements

• Prior experience in a service or retail environment; automotive experience is a plus
• Strong work ethic, dependability, high integrity and attention to detail
• Basic mechanical aptitude or willingness to learn
• Ability to manage time and multitask in a fast-paced setting
• Excellent communication and customer service skills
• Availability to work flexible hours, including weekends
• Must pass company background check
• Must be at least 18 years old with a valid driver’s license