Technician 3-5, Demo Team

Knorr Bremse Group; Avon (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Bendix Commercial Vehicle Systems LLC, part of the Knorr-Bremse Group, seeks a Driver/Technical Expert for customer demo events in a hybrid on-site role. You will drive, present, install, train, test, and develop products while maintaining safety during all demos.

Requirements include 5+ years in commercial trucking with a CDL (A or B) and strong technical/communication skills; travel and related safety training are part of the job. Nearest markets: Cleveland/Akron.

Qualifications

• Minimum 5 years’ experience driving in the commercial vehicle trucking industry with a valid class A/B CDL
• Experience troubleshooting and repairing electronic and mechanical commercial vehicle systems
• Experience presenting and working with external customers
• Demonstrated experience with complex product installations preferable braking systems

Responsibilities

• Demonstrate Bendix products to customers via driving and presentation
• Build customer relationships and generate business opportunities
• Support in product installations, testing and development
• Follow safety policies and ensure a safe demo environment
• Assist in demo setup/teardown and maintain equipment readiness
• Travel to demo sites per schedule and coordinate with teams

Skills

CDL Class A/B

Demo driving

Technical training

Customer interaction

Safety compliance

Presentation skills

Test driving

Documentation

MS Office

Truck knowledge

Education

Technician 3 CDL

Technician 4 CDL

Technician 5 CDL

Tools

Diagnostic software

Remote diagnostics

MS Office suite

Job description

JOB DESCRIPTION

|ON-SITE/REMOTE:Hybrid

Want to help shape tomorrow? At Bendix, we set the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity.
Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Position Summary

This position is responsible to represent, promote and assist in the selling of all Bendix’s product lines via the customer demonstration events as a driver and technical expert. Additionally, the role will be responsible to provide support needed for product installation, training, testing and development and maintaining safety during all aspects of demo preparation, support, and execution.

Essential Functions

• Demonstrate – via driving and presentation – Bendix products to current and potential customers.
• Support in creating business opportunities with the customers through demonstrated strong technical product expertise.
• Build customer relationships by being regarded as credible driver and technical “expert” presence.
• Provide technical input and feedback to product engineering on performance of systems demonstrated as needed.
• Ensure current work instructions remain updated and create new work instructions when needed.
• Participate in the set‑up and tear down in all demo events. Ensure the necessary equipment is in presentation order and that resources are aligned to the demo requirements.
• Follow all safety policies and requirements to ensure that no accidents or unsafe events occur.
• Participate in driver training, safety training, product reviews to ensure understanding of product and information to support demo efforts.
• Provide support in developing demo maneuvers and test maneuvers needed to demonstrate product performance in real world environments.
• Support marketing efforts as required by driving trucks for video development.
• Support engineering as required by supporting test driving of new technologies to help in product development efforts.
• Keep up to date on technology advancements in related field of expertise.
• Maintain active AED, First‑Aid, CPR and BBP training and certifications.

Knowledge

• Knowledge of Bendix and competitor products (ability to learn technical products to fill in gaps).
• Knowledge of heavy truck industry, OEMs, suppliers, distribution channels and trade associations.
• Knowledge of Bendix’s customer base, their business and how they operate a plus.
• Familiar with driving regulations, requirements, and SAE requirements.
• Knowledge base of most tasks performed in the lab environment and requires limited guidance from engineering resources.
• Knowledge of how to drive and maintain a truck or tractor / trailer is required.
• Valid Class A CDL License is required for all levels with Tanker, Doubles/Triples & Passenger Endorsements - except for demo driver technician 3, where a Class B is acceptable.

Experience

• Depending on level, a Minimum 5 years’ experience of driving in the commercial vehicle trucking industry with a valid class A / B CDL (class 7 / 8).
• Experience troubleshooting and repairing electronic and mechanical commercial vehicle systems.
• Experience presenting and working with external customers.
• Demonstrated experience with complex product installations preferable braking systems.

Skills

• Class A or B CDL required (able to drive or learn to driver tractor / trailer and trucks for customers for demonstrations and training)
• Demonstrate the ability to perform and develop complex driving maneuvers for a commercial vehicle’s handling and showcase Bendix vehicle technologies.
• Ability to follow a test plan and document results as instructed.
• Strong safety understanding and outlook.
• Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Bendix.
• Excellent problem‑solving skills including the ability to develop creative solutions that address customer needs.
• Self‑starter and strategic thinker with strong analytical skills.
• Able to work in fast‑paced environment and handle multiple tasks comfortably.
• Must be able to partner with others to develop actionable and strategic plans.
• Excellent interpersonal, oral, and written communication skills required.
• Strong professional presence, capable of influencing through interactions and follow‑up.
• Must be capable of building and utilizing a strong network, team player and wiliness to work in a matrixed organization.
• Recommendation - Capable of building and delivering professional presentations
• Ability to learn a lot quickly in a short amount of time.
• Must maintain an organized work area that allows for quick and efficient responses to the customer needs.
• Proficient in Microsoft Word, Excel & PowerPoint a must.
• Must be able to lift 50lbs or more.
• Experience with diagnostic software, remote diagnostics a plus.

Education

• Technician 3 : associate degree in engineering technology or business marketing and a Class A or B CDL with 5 years commercial vehicle driving experience is required. In lieu of degree the organization willing accept a high school level diploma with 8 years of commercial truck driving experience along with a clean driving record, Class A or B CDL. If Class B CDL, must be willing to earn Class A CDL.
• Technician 4 : associate or bachelor’s degree in engineering technology or business marketing and a Class A and B CDL (class 7 and 8) along with 8 years commercial driving experience is required. In lieu of a degree the organization is willing to accept a high school level diploma with 10 years commercial truck driving experience along with a clean driving record, Class A CDL (class 7 and 8).
• Technician 5 : associate or bachelor’s degree in engineering technology or business marketing and a Class A and B CDL (class 7 and 8) along with 10 years commercial driving experience is required. In lieu of a degree the organization is willing to accept a high school level diploma with 12 years commercial truck driving experience along with a clean driving record, Class A CDL (class 7 and 8).

Travel Requirements

• Individual must be willing to travel 40-50%+ throughout the year to various demo sites, test facilities, and tracks within the US. Heavy travel will vary depending on the business demo schedule.

Position Requirements

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note: At this time, we are not able to offer immigration sponsorship for new hires. All applicants must be currently authorized to work in the United States on a full‑time basis without the need for current or future employment‑based visa sponsorship.

Become part of our team!

Join us in shaping the mobility of the future!

We - that's around 32,000 employees worldwide. At over 100 locations in more than 30 countries, we are committed to progress on rail and road through technological excellence, sustainable management and social responsibility. Our most recent turnover was 7.8 billion euros. With us, you can expect an exciting and varied job in an international environment as well as an attractive package.

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron