Technician 1 - Pre-Installation Configuration (copiers)

Canon Solutions America; Irving (TX); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Job summary

Canon U.S.A., Inc. in Irving, TX seeks a hands-on Logistics Technician to configure copier equipment for installation and to conduct basic used equipment evaluations. You will also support other Logistics tasks as needed, requiring teamwork and a can-do attitude.

Role involves completing on-the-job training, lifting up to 50–75 lbs with/without assistance, occasional overtime, and travel to regional locations. Training starts within the first year with online and classroom components.

Qualifications

• HS Diploma, GED, or equivalent experience required; plus less than one year of related experience.
• Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.
• Good working knowledge of personal computers, general and office application software.
• Basic understanding of networking is helpful.
• Capable of accessing E-support via a computer and other on-line tools.
• Capable of updating System Software on a Canon connected device.
• Available to work overtime, as required, which may include weekends.
• Logical thinking possessing ability to learn and apply acquired knowledge.
• Ability to gain working knowledge and aptitude on all current Canon multi functional devices.
• Good technical and non-technical communication skills.
• Demonstrate drive, a willingness to learn and is successful working in a team environment.
• Demonstrate a positive work attitude.
• Strong communication skills.
• Must complete foundational training within first year of employment (Online Pre-Req and classroom training).
• Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary).
• Must be able to frequently lift up to 50 lbs
• Must be able to lift up to 75 lbs. with assistance/using a team lift
• Frequent kneeling and standing
• Potential repetitive use of manual screw drivers.

Responsibilities

• Perform daily assigned pre-installations and configurations.
• Maintain appropriate performance metrics e.g. monthly average labor time for service calls, closed service calls, work quality, etc.
• Maintain technical information and assigned Canon property
• Obtain equipment training and receive certifications of completion
• Communicate well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
• Assist and/or cross train in other Logistics functions as assigned
• Consistently follow all documented shop processes and procedures
• Maintain shop cleanliness and security
• Use chemical solvents

Skills

Electrical/Mechanical aptitude

Basic PC skills

Networking basics

Team collaboration

Adaptability

Willingness to travel

Overtime availability

Strong communication

Education

High School Diploma or GED

Electronics degree or equivalent training

Tools

Canon E-support tools

Canon software updates

Job description

About the Role

Are you seeking an opportunity to utilize your hands on skills to work on equipment? In this position you will receive on the job training to configure Canon’s copier equipment in preparation for installation, as well as to conduct basic used equipment evaluations. You will also assist in other Logistics areas as assigned.

Your Impact

• Perform daily assigned pre-installations and configurations
• Maintain appropriate performance metrics i.e. monthly average labor time for service calls, closed service calls, work quality, etc.
• Maintain technical information and assigned Canon property
• Obtain equipment training and receive certifications of completion
• Communicate well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
• Assist and/or cross train in other Logistics functions as assigned
• Consistently follow all documented shop processes and procedures
• Maintain shop cleanliness and security
• Use chemical solvents

About You: The Skills & Expertise You Bring

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
• Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.
• Good working knowledge of personal computers, general and office application software
• Basic understanding of networking is helpful
• Capable of accessing E-support via a computer and other on-line tools
• Capable of updating System Software on a Canon connected device
• Available to work overtime, as required, which may include weekends.
• Logical thinking possessing ability to learn and apply acquired knowledge
• Ability to gain working knowledge and aptitude on all current Canon multi functional devices
• Good technical and non-technical communication skills
• Demonstrate drive, a willingness to learn and is successful working in a team environment
• Demonstrate a positive work attitude
• Strong communication skills
• Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
• Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary)
• Must be able to frequently lift up to 50 lbs
• Must be able to lift up to 75 lbs. with assistance/using a team lift
• Frequent kneeling and standing
• Potential repetitive use of manual screw drivers

In accordance with applicable law, we are providing the anticipated rate for this role:$17.20 - $21.15 hourly.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• "Dress for Your Day" attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Posting Tags

#PM19 #LI-NF1 #LI-onsite - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience- Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.- Good working knowledge of personal computers, general and office application software- Basic understanding of networking is helpful- Capable of accessing E-support via a computer and other on-line tools- Capable of updating System Software on a Canon connected device- Available to work overtime, as required, which may include weekends.- Logical thinking possessing ability to learn and apply acquired knowledge- Ability to gain working knowledge and aptitude on all current Canon multi functional devices- Good technical and non-technical communication skills- Demonstrate drive, a willingness to learn and is successful working in a team environment- Demonstrate a positive work attitude- Strong communication skills- Must complete foundational training within first year of employment (Online Pre-Req and classroom training)- Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary) -- Must be able to frequently lift up to 50 lbs- Must be able to lift up to 75 lbs. with assistance/using a team lift- Frequent kneeling and standing- Potential repetitive use of manual screw driversIn accordance with applicable law, we are providing the anticipated rate for this role:$17.20 - $21.15 hourly.