Technician 1, ISP Engineering (Headend)

Comcast Advertising; Dearborn Heights, Northern (MI, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Comcast Advertising is seeking a Technician 1 for ISP Engineering (Headend) at the Dearborn Heights, MI area. The role involves installing, testing, operating, maintaining and repairing headend equipment and performing quality control across the cable network.

Responsibilities include testing, documentation, and supporting RF, IP, and Digital Video networks. The position requires flexibility for night/weekend shifts and overtime as necessary, with prior telecom knowledge preferred.

Qualifications

• High School Diploma / GED required.
• 0-2 years of relevant work experience.

Responsibilities

• Install, test, operate, and repair headend equipment.
• Test signal quality across the cable network.
• Maintain logs and documentation for headend operations.
• Assist in fault resolution for RF, IP, and Digital Video networks.
• Handle parts inventory for headend and OTN projects.
• Work nights, weekends, and overtime as needed.

Skills

Adaptive communication

Cross-Departmental Collaboration

Prioritization

Safety awareness

Teamwork

Technical knowledge

Troubleshooting

Education

High School Diploma / GED

Job description

## Technician 1, ISP Engineering (Headend)Apply: MI - Dearborn Heights, 2800 S Gulley Rd: Full time: Posted Today: End Date: September 21, 2026 (9 days left to apply): R444179Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.**Job Summary**This job is responsible for installing, testing, operating, maintaining and repairing headend equipment. Periodically tests all equipment and the quality of signals throughout the cable network. Maintains required logs, records and other documentation pertaining to headend operations. Installs new technology as projects and department goals require. Conducts quality control tests and measurements on new installations.**Job Description****Responsibilities:*** Performing advanced headend maintenance and troubleshooting to ensure minimal system outages.* Assisting in the fault resolution of RF, IP and Digital Video networks.* Maintaining an inventory of required parts for headend and OTN projects.* Working within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.* Other duties and responsibilities as assigned.Additional Notes:* Prior telecom knowledge or experience highly preferred.* Please note, this is a field technician position.**Employees at all levels are expected to:*** Understand our Operating Principles; make them the guidelines for how you do your job.* Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.* Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.* Win as a team make big things happen by working together and being open to new ideas.* Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.* Drive results and growth.* Support a culture of inclusion in how you work and lead.* Do what's right for each other, our customers, investors and our communities.**Disclaimer:** This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.**Skills**Adaptive Communication, Cross-Departmental Collaboration, Prioritization, Safety Awareness, Teamwork, Technical Knowledge, TroubleshootingWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.Please visit the benefits summary on our careers site for more details.**Education**High School Diploma / GED**Certifications** (if applicable)**Relevant Work Experience**0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.