Technician

ND Paper; Wisconsin Rapids (WI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Paid holidays and vacation days

Job summary

ND Paper in Biron, WI, is seeking a Technician for the Technical Department to support sample collection, testing and reporting results, and to provide trial support and recordkeeping assistance. This role backs up other technicians and offers exposure to diverse mill processes.

Responsibilities include performing analytical testing of wastewater and materials, maintaining SSOPs, FDA-regulated testing, and collaborating with Research, Order Management and customers on trials.

Qualifications

• Technical degree in analytical testing.
• 2-5 years experience working as a lab tester.
• Equivalent combination of education, training and experience.
• Good working skills in all Microsoft Office products.

Responsibilities

• Provide technician support for sample collection, testing and reporting results.
• Perform analytical testing on wastewater, raw materials, and papermaking samples.
• Maintain SSOPs and assist with regulatory testing.
• Back-up relief for other technician positions and support trials.
• Assist in planning and running in-mill trials and coordinating with stakeholders.

Skills

Analytical testing

Microsoft Office

Communication skills

Education

Technical degree in analytical testing

Job description

Position Summary

Provide technician support to the Biron Mill’s Technical Department including sample collection, testing and reporting results; trial support, recordkeeping assistance, investigating and resolving problems; provide back-up relief for the Technical Department’s other technician positions and technical assistance to the department’s other various areas as assigned.

Job Title and Department

Technician – Technical Department. Reports to: Jenny Tang. Location: Biron.

Key Responsibilities & Expected Results

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Perform analytical testing on wastewater, raw materials, and papermaking process samples.
• Perform dynamic checks of papermaking equipment for online sensors and delicels.
• Train on additional functions such as paper testing instrument calibration, special paper testing, and assisting with special trial roll customer requests.
• SSOP development and maintenance for all testing in the mill.
• FDA Regulatory Testing.
• Assist in developing new products; includes assisting with planning and running in-mill trials, coordinating with Research trial evaluation, interacting with Order Management, and customers.

Key Performance Indicators (KPIs)

• Complete all regulatory-required testing in a timely manner.
• Perform daily lab checks, including lab condition and instrument audits, calibration, and troubleshooting.
• Conduct annual SSOP audits and updates.
• Reduce customer complaint volume.
• Ensure crew alignment with existing quality standards and drive corrective action progress for previous claims.
• Effective verbal and written communications with all co-workers.

Education & Experience

• Technical degree in analytical testing or
• 2-5 years experience working as a lab tester or
• Any equivalent combination of education, training and experience
• Possess good working skills in all Microsoft Office products

Working Conditions

• Possess ambulatory capabilities to walk extensively and climb ladders and stairways; and also be able to tolerate temperature extremes while carrying out responsibilities.
• Must be able to lift up to 50 pounds occasionally and seldom up to 80 pounds.
• Expected to work overtime and weekends as needed to assist with trials and or testing as required.

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days to support work-life balance.
• A 401K retirement plan with a company match and annual fixed contribution.
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron locations.