Technician

The Filta Group, Inc - USA; Seal Beach (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Training Provided

Work / Life Balance

Advancement Opportunities

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

The Filta Group, Inc - USA is seeking a Technician to provide mobile fryer management services on an established route. The role involves safely operating a van and MFU, delivering Filta services, and maintaining thorough service records to uphold franchise standards.

Responsibilities include demonstrations for clients, adherence to schedules, and communicating updates to staff. Candidates should have a high school diploma or GED, 0–1 year of related experience, and a valid driver's license.

Qualifications

• Must speak fluent English.
• Requires a valid driver's license and clean driving record.
• Ability to learn and stay up to date on service procedures.
• Good communication skills and ability to relay information to the main office.

Responsibilities

• Operate MFU and van safely on assigned route.
• Perform FiltaFry, FiltaBio, and FiltaCool services per procedures.
• Maintain clean, organized work areas and document service reports.
• Provide excellent customer service and demonstrate products to clients.
• Log notes after each visit and report issues to supervisor.

Skills

Fluent English

Valid Driver's license

Independent work

Education

High School Diploma or GED

Job description

SUMMARY

The basic function of the Technician position is to provide mobile fryer management services to existing and future commercial kitchen customers on an established route. The primary responsibility of the technician is to safely and efficiently operate the van, mobile filtration Unit (MFU) and related equipment. This position reports to the Franchise Owner and the Lead Tech, if applicable.

BENEFITS

• Training Provided
• Work / Life Balance
• Advancement Opportunities
• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ESSENTIAL FUNCTIONS

• Complete all training requirements, demonstrating proficiency in time management, account monitoring, and MFU repair and maintenance.
• Maintain technical knowledge of the Filta MFU and ensure compliance with Filta franchise standards and policies.
• Keep van clean, stocked, and organized, requesting supplies as needed, and practice good safety habits using provided equipment.
• Follow weekly schedules and appointment times promptly, performing FiltaFry, FiltaBio, and FiltaCool services according to established procedures.
• Conduct service demonstrations for customers and maintain friendly, high-quality customer service at all times.
• Maintain accurate service records, submit required reports and paperwork with integrity, and report any site changes or issues to the office.
• Communicate service updates and potential safety issues to kitchen staff, management, and supervisors.
• Keep work areas clean and safe, immediately addressing spills and ensuring client sites are clean after each service.

POLICIES

• Safe Driver - Technicians are required to obey all speed limits and advise the franchise owner in the event of scheduling conflicts that would cause an unsafe driving condition.
• Call Return - Generally returns assigned Supervisor phone calls immediately, but in no event longer than 1 hour.
• Uniform – Technicians must wear either the polo style tech shirt or t-shirt, navy blue pants, and non-slip/oil resistant shoes.
• PPE – Wears personal protective equipment whenever handling oil – this is to include safety glasses, hat, apron, heat/oil resistant gloves, and kevlar arm protectors.
• Injury – In the event that the technician or a member of the customer’s staff is injured as a result of our service – seek medical attention and the supervisor should be notified immediately.
• Non-Compete – Technicians must sign a non-compete/non-disclosure agreement if asked to do so by a supervisor.

REPORTING

• Technicians must log client notes on the Kitchen poster after each visit.
• Technicians will leave an invoice after each service or complete a service log for the customer’s signature.
• Weekly meeting with the assigned supervisor.
• Report any issues with Van or equipment immediately to your supervisor.
• All Accidents and Spills must be reported to Franchise Owner immediately.

EDUCATION and/or EXPERIENCE

• High School Diploma or G.E.D. required.
• 0 - 1 years of service related experience required.
• A valid Driver’s license and good driving history.

OTHER SKILLS AND ABILITIES

• Ability to learn and to stay up to date on the latest service procedures.
• Ability to establish credibility and communicate effectively verbally.
• The ability to work independently with little supervision.
• Must speak fluent English.
• Must be able to read a map.
• Must be able to lift up to 75 pounds.

OTHER CRITERIA

• Ability to work a flexible schedule including evenings and weekends may be required.
• Must have good communication skills and be able to relay information back to the main office from the field.
• Must have patience and the ability to listen and respond to the concerns of customers, all in a calm and professional manner.
• Must be safety conscious, organized and focused on cleanliness.