Technician

Mybuckeyetoyota; Lancaster (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Mybuckeyetoyota in Lancaster, Ohio is looking for a Service Technician. In this role, you will be responsible for performing vehicle repairs and maintenance in line with dealership and factory standards. You will also supervise any apprentice technician assigned to you.

The ideal candidate should possess a high school diploma or equivalent, with a valid driver's license and strong customer service skills, ensuring efficient and high-quality workmanship.

Qualifications

• Strong customer service skills are essential.
• Prior training in automotive service and repair is preferred.
• Valid driver's license required.

Responsibilities

• Perform vehicle repairs and maintenance efficiently.
• Communicate with parts department for required parts.
• Supervise apprentice technicians as assigned.

Skills

Customer Service Index (CSI)

Manual dexterity

Good Judgment

Education

High school diploma or equivalent

ASI or manufacturing training

Job description

Service Technician

Role Overview

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

Responsibilities

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Notify service advisor immediately if additional work outlined is not needed or required.
• Notify service advisor immediately if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
• Supervise work of any apprentice technicians as assigned.
• Attend factory-sponsored training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications

• High CSI is a must.
• ASI or manufacturing training.
• High school diploma or the equivalent.
• Valid driver’s license and a good driving record.
• Manual dexterity.
• Good Judgment.