We are seeking a skilled US-Technician V Tier 2 to join our team in an onsite technical environment. This position is ideal for a hands-on technician with experience in computer hardware, electronics testing, test equipment, troubleshooting, and technical inventory management.
The technician will perform functional testing, interpret technical documentation and schematics, maintain testing instruments, troubleshoot equipment and procedures, and work hands-on with computer hardware and components.
Key Responsibilities
- Read and interpret schematics, printouts, technical specifications, and documentation to perform functional testing.
- Execute test procedures to determine the functionality and performance of hardware and equipment.
- Calibrate and verify testing instruments and equipment on a regular schedule.
- Maintain accurate records and documentation of calibration and test results.
- Participate in debugging and troubleshooting of procedures, equipment, products, and hardware.
- Create, update, and maintain test programs and test procedures for new technologies.
- Safely and accurately disassemble computer hardware and components according to work instructions.
- Support inventory activities, including tracking, staging, and reconciling parts and materials.
- Follow established safety, quality, and technical procedures.
- Communicate effectively with internal teams and client representatives.
Required Qualifications
- Ability to read, write, and speak English.
- Associate's degree or equivalent experience preferred.
- 6+ years of related technical experience or equivalent hands‑on experience.
- Strong ability to read and interpret schematics and technical documentation.
- Experience creating and executing test procedures and/or test programs.
- Hands‑on experience disassembling computer hardware and components.
- Knowledge of calibration practices and testing instruments.
- Understanding of inventory principles, parts tracking, and material management.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently in a hands‑on technical environment.
Preferred Qualifications
- Experience working in electronics, computer hardware, manufacturing, or hardware testing environments.
- Experience with root‑cause analysis and structured troubleshooting methodologies.
- Experience working with electronic or computer hardware test equipment.
- Experience supporting new technology or product testing.
- 100% onsite position in Andover, MA.
- Day shift: 7:00 AM – 3:30 PM.
- Overtime may be required based on business needs.
- Client interaction is required.
- Must be comfortable working in a hands‑on hardware/testing environment.