Technical Writer Utility Operations

Hydrogen UK Ltd; Chino (CA); Hybrid; Full time

Job summary

Hydrogen UK Ltd. is seeking a Technical Writer – Utility Operations in Chino, CA, on an 18-month contract with a hybrid schedule. The successful candidate will develop operational and safety documentation for utility operations.

This role involves collaboration with stakeholders, ensuring documentation aligns with standards, and conducting site visits.

Candidates should have 5-8 years of technical writing experience and proficiency in various software tools.

Qualifications

• Proven experience in technical writing.
• Strong ability to translate complex information.
• Experience facilitating SME workshops.

Responsibilities

• Develop and maintain operational documentation.
• Facilitate working sessions with SMEs.
• Research for technical accuracy.

Skills

Technical documentation

SME engagement

Collaboration

Organizational skills

Field usability

Writing skills

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Adobe Acrobat

Job description

Technical Writer - Utility Operations
Chino, CA, Hybrid Schedule: Onsite Tuesdays & Wednesdays
Up to $44.63/hour, 18-Month Contract

We are currently seeking a Technical Writer – Utility Operations to join a growing operational excellence team in Chino, California on an 18-month contract basis.

This hybrid role requires onsite attendance on Tuesdays and Wednesdays and will focus on developing and maintaining operational and safety-related documentation supporting utility and field operations teams.

The successful candidate will work closely with SMEs, advisors, project leads, and operational stakeholders to create practical, field-ready documentation while supporting governance, compliance, and continuous improvement initiatives.

Core Responsibilities

Work Method Documentation Development

• Design, draft, and maintain:
  • Standard Operating Procedures (SOPs)
  • Job Aids
  • Performance Support Notebooks
  • Manual updates including Rubber Glove, Grounding, Rigging, and Transmission Manuals
• Ensure documentation is:
  • Practical, field-ready, and usable by craft personnel
  • Aligned with current standards, policies, and safety requirements
  • Structured in accordance with approved WMI governance and SOP procedures

SME Engagement & Working Sessions

• Schedule and facilitate working sessions with SMEs, reviewers, and advisors
• Gather technical input, operational insights, and field practices
• Capture consensus decisions and translate them into clear, usable documentation

Research, Analysis & Technical Accuracy

• Research and consolidate policies, presentations, vendor materials, standards, and SME feedback
• Validate technical accuracy and completeness of deliverables prior to approval

Collaboration & Project Support

• Partner with WMI Advisors, Project Leads, SMEs, and stakeholders across organizational units
• Provide regular status updates and support project timelines
• Follow established governance, review, and approval workflows

Field Engagement & Media Support

• Perform site visits and job walks as required
• Conduct basic image editing to support technical documentation
• Collaborate with media vendors to assist with scripts and development guidance

Maintenance & Continuous Improvement

• Maintain and update documentation in response to:
  • Standards changes
  • Corrective actions
  • Safety workstreams
  • New tools, equipment, or operational processes

Required Qualifications

• Proven experience producing technical or procedural documentation
• Strong ability to translate complex technical information into clear, field-usable language
• Experience facilitating SME workshops and working sessions
• Strong organizational skills with excellent writing and version-control discipline
• Comfortable collaborating across multiple organizational teams and stakeholders
• Proficiency with:
  • Microsoft Word, Excel, PowerPoint
  • SharePoint, OneDrive, Outlook, Teams
  • Adobe Acrobat
  • Basic photo editing software
  • Microsoft Copilot or similar collaboration tools

Preferred Qualifications

• Experience within utilities, energy, construction, manufacturing, or industrial environments strongly preferred
• Prior exposure to field operations, safety procedures, or industrial compliance documentation highly desirable

Experience Level

This role is not considered entry-level in practice due to the high safety and compliance impact of the work.

Typical candidates will possess:

• 5–8+ years of technical writing experience, or
• 3–5+ years of technical writing experience combined with strong utility, industrial, or field operations exposure