Technical Writer- REMOTE

Fairwinds Technologies; Charlotte (NC); Remote; USD 65,000 - 105,000; Full time

Job summary

Fairwinds Technologies, LLC is seeking a Technical Writer (Remote) to support a NATO SATCOM modernization program. You will develop, edit, and publish technical manuals, guides, and training materials for deployment and sustainment across the system lifecycle.

You will work with engineering, logistics, training, cybersecurity, and program teams to ensure accurate, customer-ready documentation and lifecycle support. Active security clearance required.

Qualifications

• Minimum of 8 years of professional technical writing experience.
• Experience supporting defense, aerospace, SATCOM, or government programs.
• Demonstrated ability to produce complex technical and engineering documentation.
• Experience with review, approval, publication, and configuration-control processes.
• Experience coordinating with engineers and subject matter experts.

Responsibilities

• Develop, edit, and publish manuals, operation and maintenance guides, installation instructions, and training materials.
• Create technical publications supporting system operation, troubleshooting, maintenance, and software/hardware updates.
• Develop and manage IETP using Markdown-based tools and approved platforms.
• Produce formal project deliverables including QA plans, configuration management, and sustainment documentation.
• Collaborate with engineering teams to maintain requirements traceability and design documentation.
• Support cybersecurity documentation, incident response, and accreditation packages.

Skills

Technical writing

Documentation

Education

Associate's degree or equivalent

Tools

Markdown

IETP

Job description

Title: Technical Writer (Remote)

Location: This position is open to candidates residing in locations where Fairwinds Technologies is currently registered to employ. Current eligible locations include the DMV area, FL, GA, SC, NC, NY, CO, and TX. Eligible locations are subject to change based on business needs and employment registration requirements.

Clearance Requirement: Active Secret Security Clearance required at time of employment

Compensation Range: $65,197 - $105,197 annually (dependent upon experience)

Travel Requirement: N/A

Position Summary

The Technical Writer supports a NATO SATCOM modernization program involving the delivery, sustainment, and lifecycle management of deployable multi-band fly-away satellite communications terminals. This position is responsible for developing, editing, maintaining, and managing technical, engineering, logistics, sustainment, cybersecurity, training, and program documentation throughout the system lifecycle.

The Technical Writer works closely with engineering, logistics, training, cybersecurity, and program teams to develop accurate, customer-ready documentation supporting deployment, operation, maintenance, acceptance testing, and long-term sustainment activities.

Supervisory position: Y N

Key Responsibilities

• Develop, edit, maintain, and publish technical manuals, operation manuals, maintenance manuals, installation guides, deployment instructions, training materials, engineering documentation, and product support documentation.
• Create and maintain technical publications supporting system operation, troubleshooting, preventive and corrective maintenance, fault isolation, software updates, and hardware replacement activities.
• Develop and manage Interactive Electronic Technical Publications (IETP) utilizing Markdown-based publishing tools and approved customer delivery platforms.
• Produce formal contract deliverables including project management plans, quality assurance plans, configuration management plans, integrated product support plans, status reports, acceptance reports, and sustainment documentation.
• Collaborate with engineering teams to create and maintain requirements traceability matrices, system architecture documentation, interface descriptions, compliance documentation, and design review materials.
• Develop integrated product support documentation including reliability reports, FMECA documentation, provisioning data, obsolescence reporting, and PHST documentation.
• Support development of training plans, instructor guides, student guides, lesson plans, training presentations, examinations, and knowledge transfer materials.
• Develop and maintain cybersecurity documentation, including incident management plans, operating procedures, accreditation packages, security testing documentation, and compliance reports.
• Support document review, approval, revision control, baseline management, and engineering change activities.
• Conduct quality reviews to ensure technical accuracy, consistency, formatting compliance, and customer acceptance readiness.
• Manage document repositories, document classification, revision histories, publishing workflows, and deliverable schedules.
• Work directly with subject matter experts, engineers, logisticians, trainers, and customer representatives to ensure documentation accuracy and completeness.

Required Qualifications

Education

• Associate's degree in Technical Communication, English, Journalism, Communications, Engineering, Information Systems, Computer Science, or a related discipline.
• Equivalent military or defense-industry technical writing experience may be considered in lieu of formal education.

Experience

• Minimum of 8 years of professional technical writing experience.
• Experience supporting defense, aerospace, SATCOM, telecommunications, engineering, logistics, sustainment, or government programs.
• Demonstrated experience producing complex technical and engineering documentation.
• Experience working directly with engineers, technical subject matter experts, and multidisciplinary project teams.
• Experience supporting documentation through review, approval, publication, and configuration-control processes.
• Experience managing document repositories and version-controlled documentation environments.

Compensation - Salary

At Fairwinds, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, location and experience. Additional incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits.

Position Type/Expected Hours of Work

This is a full time, exempt position.

Work Authorization/Security Clearance

Must be eligible to work in the US.

AAP/EEO Statement

Fairwinds Technologies, LLC is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Location

This position is open to candidates residing in locations where Fairwinds Technologies is currently registered to employ. Current eligible locations include the DMV area, FL, GA, SC, NC, NY, CO, and TX. Eligible locations are subject to change based on business needs and employment registration requirements.