Technical Writer/Business Analyst

KC; Johnstown (AL); On-site; USD 75,000 - 80,000; Full time

Job summary

Karthik Consulting, LLC seeks a Technical Writer/Business Analyst to support the DAFOS program. The role translates system behavior and stakeholder requirements into accurate, version-controlled documentation, user guidance, and operational procedures, observing classified functions via SIPRNet access and coordinating content with technical staff and the PMO.

This work is contingent on award with an anticipated salary range of $75,000–$80,000.

Qualifications

• Experience writing and maintaining technical documentation for software, enterprise data, or systems operations.
• Ability to observe classified system functionality and use SIPRNet.
• Current Secret clearance and ability to obtain required SIPRNet and privileged access.
• Experience with version control and release-driven updates.
• Ability to coordinate with engineers, security personnel, and government stakeholders.

Responsibilities

• Develop and maintain application requirements, business use cases, process workflows, system design documentation, and architecture diagrams.
• Document schemas, data dictionaries, data sources, and data transformation rules with developers and database engineers.
• Write and update user manuals, training materials, SOPs, and release notes.
• Observe classified system functions at a Government facility to verify documentation against actual behavior.
• Coordinate technical reviews and revisions with engineers, users, security personnel, and Government stakeholders.

Skills

Technical writing

Requirements analysis

System documentation

Version control

Education

Bachelor's degree in Technical Communication, English, Information Systems, Computer Science, Business Analysis, or a related field preferred

Tools

Oracle

AWS

Cloud One

Agile

Job description

Position Summary

The Technical Writer/Business Analyst provides optional technical documentation and program support for DAFOS when the Government activates that capability. The role translates system behavior and stakeholder requirements into accurate, version-controlled lifecycle documentation, user guidance, and operational procedures. It directly observes classified system functionality through authorized SIPRNet access and coordinates content with technical personnel and the PMO. This position is contingent based on award, with an anticipated salary range of $75,000-$80,000 based on candidate qualifications and final contract requirements.

Work Environment

• Work Location: Gunter Annex, AL. On-site
• Security Clearance: Active Secret
• Salary: $75K-$80K

Compensation

Karthik Consulting is committed to providing competitive compensation based on the responsibilities of the role, required qualifications, security clearance level, relevant experience, certifications, customer requirements, geographic location, and overall business needs. The salary range listed for this position represents a good-faith estimate of the current compensation range for this role.

At Karthik Consulting, it is not typical for an individual to be hired at or near the top of the salary range. Final compensation decisions are based on the facts and circumstances of each candidate’s experience, qualifications, certifications, clearance level, contract requirements, and overall alignment with the role.

Employees may be eligible for company benefits and additional compensation programs, subject to company policy, contract requirements, and individual eligibility.

Program Scope and Description

The Global Force Management Data Initiative supports the Department of the Air Force Organizational Server (DAFOS). DAFOS validates authoritative Air Force data and publishes standardized unit, billet, crew, platform, vehicle, and command relationship information for Joint Staff war and contingency planning across past, present, and future timeframes.

The effort modernizes and sustains DAFOS in Air Force Cloud One AWS. Services include full-stack software development, testing, DevSecOps, cloud administration, database engineering, Agile facilitation, and approved automation. Optional capabilities augment technical documentation and Agile program support when activated by the Government.

Key Responsibilities

Requirements and System Documentation

• Develop and maintain application requirements, business use cases, process workflows, system design documentation, and architecture diagrams.
• Work with developers and the database engineer to document schemas, data dictionaries, authoritative data sources, and data transformation rules.
• Maintain traceability among requirements, user stories, system behavior, tests, and the documentation affected by a change.

User and Operations Guidance

• Write and update user manuals, training materials, administration guides, release notes, SOPs, and troubleshooting instructions.
• Document ETL processes, data source descriptions, transformation logic, and report generation procedures with technical owners.
• Observe classified system functions at an authorized Government facility to verify that documentation matches actual application behavior.

Lifecycle and Program Support

• Support acquisition, sustainment, and program lifecycle documents, briefing materials, meeting records, and monthly status inputs.
• Document risks, mitigation plans, actions, and follow-up status in PMO-directed tools in coordination with the Project Manager.
• Coordinate technical reviews and revisions with engineers, users, security personnel, and Government stakeholders according to the release schedule.

Document Control and Consistency

• Maintain Government-approved version control, document baselines, review history, and an organized repository for lifecycle artifacts.
• Create and maintain a documentation style guide and consistent templates while protecting classified and controlled information.
• Use Government-approved generative AI or digital experience tools to assist drafting and standardization, then validate content with the responsible technical experts.

Qualifications

Education

Bachelor's degree in Technical Communication, English, Information Systems, Computer Science, Business Analysis, or a related field preferred. Equivalent relevant technical writing and systems analysis experience may be considered.

Professional Certifications

• Preferred: Relevant technical communication, business analysis, knowledge management, or Agile certification.

Minimum Qualifications

• Current, fully adjudicated Secret clearance before contract performance; maintain clearance throughout assignment. Interim clearances are not accepted.
• Ability to obtain and maintain required SIPRNet and role-appropriate privileged access. Work requiring SIPRNet access must be performed at an authorized Government facility.
• Experience writing and maintaining technical documentation for software, enterprise data, or systems operations.
• Ability to analyze stakeholder needs and translate technical behavior into requirements, use cases, workflows, and clear user guidance.
• Experience with version control, structured reviews, document baselines, and release-driven updates.
• Ability to document database concepts, data flows, ETL rules, and operating procedures with technical specialists.
• Ability to obtain and maintain the required SIPRNet and privileged access and directly observe classified system functionality at a Government facility.
• Perform technical work exclusively in Government-furnished environments and use only Government-approved communication systems; protect classified and controlled information.
• Ability to support the agreed work schedule, Government-directed core hours, occasional support outside normal hours, and approved travel as mission needs require.

Preferred Qualifications

• Experience supporting DoD acquisition or sustainment documentation, Air Force PMOs, or National Security Systems.
• Familiarity with Oracle, AWS, Cloud One, software architecture diagrams, and Agile software development.
• Experience with Government-approved AI-assisted documentation, risk tracking, user training, and records management.