Technical Writer at S&P Global New York, NY

S&P Global; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health care coverage

Generous time off

Career and skills development resources

Retirement planning

Family benefits

Retail discounts

Job summary

S&P Global is seeking a Technical Writer in Boulder, Colorado, to produce user guides and technical documentation for financial data platforms. This role involves working closely with product managers and Agile development teams to develop content that meets user needs. The ideal candidate must have 2-3 years of technical writing experience and a Bachelor's or Master's degree in a related field. Benefits include health coverage, generous time off, and competitive pay.

Qualifications

• 2-3 years of experience in technical writing.
• Clear, concise writing style with expert-level English grammar.
• Technical acumen to work with database, Cloud, and API technologies.

Responsibilities

• Create user guides and technical documentation for financial data platforms.
• Develop documentation plans for product and content releases.
• Collaborate with product management and support teams to improve content.

Skills

Technical writing

Expert-level English grammar

Ability to explain financial data concepts

Excellent interviewing skills

Proficiency with Microsoft Word

Education

Bachelor's or Master's degree in technical communications, English, or related field

Tools

Microsoft Word

SQL Server Management Studio

Adobe Acrobat Pro

Visio

Snagit

Snowflake

Adobe Experience Manager

Job description

Technical Writer at S&P Global, Boulder, Colorado, United States.

About the Role

We are part of the product management team, designing user guides and website content for S&P Global Market Intelligence. This role helps communicate the value of new products and supports client retention.

Responsibilities and Impact

As a Technical Writer you will create content that maximizes the value of our financial data platforms, including data feeds, Cloud, and API solutions. You will advocate for customers, develop deep understanding of their needs, and produce documentation that anticipates user questions.

• Develop documentation plans for product and content releases
• Produce user guides, technical guides, release notes, database schema diagrams, website content, data dictionaries, and related content
• Estimate, plan, and prioritize work to meet product delivery schedules and ensure accurate content
• Work closely with product managers, product owners, and Agile development teams during the development cycle
• Develop effective working relationships and build consensus among stakeholders
• Collaborate with product management, client support, and the commercial team to improve content based on feedback
• Contribute to monthly client newsletter

Basic Qualifications

• 2-3 years of experience in technical writing
• Bachelor's or Master's degree in technical communications, English, or related field
• Clear, concise writing style with expert-level English grammar and mechanics
• Technical acumen to work with database, Cloud, and API technologies
• Ability to explain complex financial data concepts to multiple audiences
• Excellent interviewing skills for eliciting information from subject matter experts
• Proficiency with Microsoft Word, Excel, Adobe Acrobat Pro, Visio, Snagit, SQL Server Management Studio, Snowflake, Adobe Experience Manager

Preferred Qualifications

• Knowledge of financial industry, accounting principles, and financial concepts
• Experience with HTML and website content management systems
• Experience with relational database concepts and SQL query language
• Experience with API and/or Cloud technologies
• Experience with Python
• Experience with Agile development methodologies

Right to Work Requirements

This role is limited to persons with indefinite right to work in the United States.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body
• Flexible Downtime: Generous time off to keep you energized
• Continuous Learning: Access resources to grow your career and learn new skills
• Invest in Your Future: Competitive pay, retirement planning, continuing education program with company‑matched student loan contribution, and financial wellness programs
• Family Friendly Perks: Benefits for partners and children
• Beyond the Basics: Retail discounts, referral incentive awards, and other perks

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

EEO Statement

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

Job ID: 308161

Posted On: 2024-12-06

Location: Boulder, Colorado, United States