Technical Writer

Flatter, Inc; Washington (District of Columbia); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Flatter, Inc. is seeking a Technical Writer to support the U.S. CBP Office of Finance, focusing on financial policy updates and coordination of policy working group meetings in Washington, D.C.

The role involves translating complex financial and operational concepts into clear policy language, preparing briefing materials, and ensuring compliance with federal and department policies through reviews of conference package submissions and stakeholder communications.

Qualifications

• Strong technical writing skills, with experience developing policy documentation.
• Federal financial management, operations, compliance, or policy experience.
• Ability to manage multiple tasks, coordinate reviews, and work with diverse stakeholder groups, including senior leadership.

Responsibilities

• Research and analyze new or updated federal laws, regulations, Office of Management and Budget guidance, Department of Homeland Security directives, and CBP policies to identify impacts and recommend financial policy updates.
• Support updates to financial management policy documents and guidance.
• Translate financial and operational concepts into clear, concise, and compliant policy language.
• Coordinate and facilitate policy review meetings with internal work groups, subject-matter experts, and senior leadership, including scheduling meetings, preparing materials, documenting outcomes, and tracking action items.
• Collaborate with functional stakeholders to resolve comments, adjudicate feedback, facilitate consensus, maintain version control, and track approvals throughout the policy development lifecycle.
• Develop briefing materials, executive summaries, decision memoranda, and presentations to support leadership review and decision-making.
• Review conference package submissions for accuracy, completeness, and compliance with applicable federal, departmental, and component policies.
• Assess the completeness, accuracy, and appropriateness of submitted materials and coordinate necessary corrections or clarifications.

Skills

Technical Writing

Policy Analysis

Attention to detail

Communication

Time management

Project Management

Stakeholder Coordination

Research

Education

Bachelor's degree

Tools

Policy systems

Job description

Description

Summary:
Flatter, Inc. (Flatter) is hiring a Technical Writer to provide support with financial management and operations for the U.S. Customs and Border Protection (CBP) Office of Finance. The position assists with financial policy updates, coordinates policy working group meetings, and reviews conference package submissions for compliance with applicable standards. The role supports client activities in person from the Washington, D.C. office.

Essential Functions:

• Research and analyze new or updated federal laws, regulations, Office of Management and Budget guidance, Department of Homeland Security directives, and CBP policies to identify impacts and recommend financial policy updates.
• Support updates to financial management policy documents and guidance.
• Translate financial and operational concepts into clear, concise, and compliant policy language.
• Coordinate and facilitate policy review meetings with internal work groups, subject-matter experts, and senior leadership, including scheduling meetings, preparing materials, documenting outcomes, and tracking action items.
• Collaborate with functional stakeholders to resolve comments, adjudicate feedback, facilitate consensus, maintain version control, and track approvals throughout the policy development lifecycle.
• Develop briefing materials, executive summaries, decision memoranda, and presentations to support leadership review and decision-making.
• Review conference package submissions for accuracy, completeness, and compliance with applicable federal, departmental, and component policies.
• Assess the completeness, accuracy, and appropriateness of submitted materials and coordinate necessary corrections or clarifications.

Competencies:

• Problem Solving/Analysis.
• Project Management.
• Communication Proficiency.
• Ethical Conduct.
• Time Management.
• Attention to detail.
• Integrity and commitment.
• Technical Writing.
• Stakeholder Coordination.
• Policy Analysis.

Work Environment:

This position supports client activities in person from the Washington, D.C. office and operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Requirements

Required:

• Must be able to obtain and maintain a CBP Public Trust prior to onboarding.
• 3 or more years of relevant experience.
• Bachelor’s degree.
• Strong technical writing skills, with experience developing policy documentation.
• Federal financial management, operations, compliance, or policy experience.
• Exceptional attention to detail, organization, and clarity in oral and written communications.
• Ability to manage multiple tasks, coordinate reviews, and work with diverse stakeholder groups, including senior leadership.

Preferred:

• Active CBP BI or reciprocity strongly preferred.