Technical Writer

Valiant Solutions, LLC; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Valiant Solutions is seeking a part-time Technical Writer (1/4 time) to join our cybersecurity team in a fully remote role. The candidate will develop and maintain SOPs, user guides, and technical publications, collaborating with stakeholders and ensuring clear, concise documentation.

Requirements include 3+ years of writing/editing experience, a Bachelor’s degree, proficiency with SharePoint and the MS Office suite, and familiarity with IT standards. Remote work policy and benefits are provided.

Qualifications

• Minimum of three (3) years of experience writing, editing, and preparing business or technical documentation for SOPs, user guides, job aids, workflow diagrams, etc.
• Bachelor’s degree required.
• Experience utilizing SharePoint or related tools for document management and collaboration.
• Strong working knowledge of Microsoft Office suite (Word, PowerPoint, Excel).
• Proficient in Microsoft Teams and IT standards knowledge.

Responsibilities

• Performs requirement analysis, software design, development, installation, testing and maintenance for application system components for large-scale and distributed systems.
• Performs OS and/or product evaluation, integration, testing, and problem diagnosis/resolution.
• Provides technical leadership, reviews work products, and makes technical recommendations for changes in the supported architecture.
• Gathers and writes technical documents for information system installation, operation, and maintenance in clear language.
• Writes in clear language technical documents, procedures manuals, service manuals, and related publications.
• Ensures documents are readable by both technical and non-technical personnel.
• Reviews, QA, and edits applicable materials as needed.
• Collaborates with stakeholders to understand existing and planned technologies and standards.

Skills

Technical writing

Editing

MS Office

MS Teams

IT standards

Education

Bachelor's degree

Tools

SharePoint

Microsoft Office

Job description

Position Description:
Valiant Solutions is seeking a1/4 time Technical Writer to join our rapidly growing and innovative cybersecurity team!

[Position Description]

Named one of Best Places to Work in the Washington DC area for 12 consecutive years, Valiant is proud of our employee-centric culture and commitment to excellence.

This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.

Required Experience

• Minimum of three (3) years of experience in writing, editing, and preparing business or technical documentation for SOPs, user guides/ job aids, workflow diagrams, etc., including at least 1-2 years supporting a federal agency
• Bachelor’s degree
• Experience utilizing SharePoint or related tools for document management, collaboration, and content organization.
• Strong working knowledge of Microsoft Office suite, including Word, PowerPoint, and Excel
• Proficient in the use of Microsoft Teams
• Working knowledge of IT standards and frameworks

Responsibilities

• Performs requirement analysis, software design, development, installation, testing and maintenance for application system components for large-scale and distributed systems.
• Performs operating system, and/or product evaluation, integration, testing, and problem diagnosis/resolution.
• Provides technical leadership, reviews work products, and makes technical recommendations, as needed, for changes in the supported technical architecture.
• Works in an object-oriented environment.
• Gathers and writes technical documents for information system installation, operation, and maintenance in clear and concise language.
• Writes in clear and concise language technical documents, procedures manuals, service manuals, and related technical publications
• Ensures that technical documents are written in a clear, readable format that can be understood by technical and non-technical personnel
• Ensures documentation correctly references organizational policies as needed
• Reviews, performs quality assurance, and edits applicable materials as needed.
• Acquires and verifies knowledge by working closely with stakeholders engaged in developing new products and services as well as making improvements to existing documentation, observing the performance of information system pilots, examining drawings and notes, and reviewing rewrites of articles and manuals or similar publications
• Ensures conformance to existing IT standards by revising the text and making recommendations for changes in scope where necessary
• Ensures the appropriate use of technical terminology in IT-related documents
• Works with system owners and SMEs to understand existing and planned technologies and standards

About Valiant Solutions

Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions pride's itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect — and we trust them to deliver results leveraging their expertise.

Benefits Snapshot (includes, but not limited to)

Valiant pays 99% of the Medical, Dental, and Vision Coverage for Full-time Employees
Valiant contributes 25% towards Health Coverage for Family and Dependents
100% Paid Short Term Disability and Life Insurance Policy for Full-time Employees
100% Paid Certifications
401K Matching up to 4%
Paid Time Off
Paid Federal Holidays
Wellness & Fitness Program
Valiant University — Online Education and Training Portal
FSA programs for: Medical Costs, Dependent Care, Transit, and Parking
Referral Bonuses

The salary range for this position is a general guideline and not a guarantee of compensation or salary. It has been benchmarked in relation to the scope of the role, market rate, and internal equity. The salary for this role is expected to be in the xxx- xxx range. Where a candidate falls within the band can be determined based on one or more of the following: skillset, experience level, achievements, education, geographic location, security clearance, involvement in corporate tasks, and other non-discriminatory factors. In addition to the base salary, this role will include benefits as described above. Valiant reserves the right to adjust the salary range, experience requirements, and position responsibilities at any time without prior notice.

Remote Work Policy

Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiant’s clients. In alignment with Valiant’s inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General’s effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval. Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.

Equal Employment Opportunity

Valiant Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, or veteran status, in accordance with applicable law.

Physical Demands

Sitting or standing at a desk for prolonged periods of time and consistent operation of a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Authorization to Share Resume and Personal Information

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well, personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.