Technical Writer

Socket.dev; Streetsboro (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Dental insurance (0 cost)

Vision insurance (0 cost)

Short/Long-term disability (0 cost)

Life insurance (0 cost)

Medical plan options

Employee Assistance Program

Health Savings Account contributions

Employer 401(k) with match

Paid parental leave

Job summary

LayerZero Power Systems LLC is seeking a Technical Writer for an on-site role in Streetsboro, Ohio. You will produce clear, accurate documentation across assets and processes, ensuring consistent terminology, formatting, and tone for production-line content.

You will interview SMEs, translate complex information into user-friendly work instructions, SOPs, guides, and training materials, and maintain change control.

Qualifications

• Bachelor's degree in English, communications, journalism or related field.
• 3+ years in fast-paced manufacturing or production environments.
• Ability to translate technical information into user-friendly materials.

Responsibilities

• Create, revise, and maintain SOPs, work instructions, and manuals.
• Interview subject matter experts and translate details into clear docs.
• Ensure documentation adheres to standards and regulatory requirements.
• Manage revisions, version control, and change management.

Skills

Technical writing

Interview SMEs

SOPs & work instructions

Cross-functional collaboration

Process documentation

Education

Bachelor’s Degree in related field

Tools

MS Office Suite

Job description

***THIS IS AN ON-SITE POSITION LOCATED IN STREETSBORO, OHIO***

About Us:

LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Position Summary: Technical Writer

The Technical Writer is responsible for serving as a technical writing expert working primarily on LayerZero Production Line content and assisting other LayerZero departments as needed. The mission of a LayerZero Technical Writer is to provide clear, accurate and consistent documents across assets and processes, as well as to ensure consistent terminology, formatting, style, and tone.

Requirements

Primary Duties:

• Function as a team writer across multiple departments, assets, production lines, and processes.
• Interview and work with subject matter experts and translate detailed technical information into easy-to-understand help material.
• Build and maintain cross-team relationships. Function as a team writer across multiple departments, assets, production lines, and processes.
• Interview and work with subject matter experts to translate detailed technical information into easy-to-understand work instructions, procedures, guides, and support materials.
• Contribute to the development and maintenance of training materials for various departments.
• Build and maintain strong cross-functional relationships with operations, engineering, quality, safety, and training teams.
• Create, revise, and maintain standard operating procedures (SOPs), work instructions, process documentation, and technical manuals.
• Ensure all documentation complies with established documentation standards, organizational policies, and regulatory requirements where applicable.
• Review existing documentation and identify opportunities for improvement, accuracy, usability, and consistency.
• Manage document revisions, version control, and change management activities to ensure documentation remains current and accurate.
• Participate in process improvement initiatives by identifying documentation gaps and recommending solutions.

Experience & Skills:

• 3+ years’ related experience in a fast-paced, rapid-growth manufacturing setting.
• Organization skills, mindfulness, and awareness.
• Excellent verbal/listening skills; courteous and professional.
• Ability to synthesize information from multiple sources and explain complex concepts in a simple format.
• Aptitude for collaborating with a range of roles and personalities.
• Collaborative approach to challenges.
• Proficiency with Microsoft Office Suite.
• Positive mindset and goal oriented- willing to accept the challenges associated with new assignments and an ability to work well with others.
• Must be able to thrive in a demanding environment with an emphasis on teamwork, customer service and safe working practices.

Education:

• Bachelor’s Degree in related field (English, Communications, Journalism, Education, etc.).

Work Environment

• Several work locations with a focus on various processes including fabrication, machining, production lines, quality, safety, engineering, etc.
• Low level risks pertaining to work in a traditional manufacturing environment; PPE requirements include safety glasses, steel toe work shoes, and hearing protection.
• Work may require occasional standing, walking in a production facility and occasional reaching and crouching.

Why Join Us? Our Benefits Make a Difference.

We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team.

• $0-cost Dental Insurance
• $0-cost Vision Insurance
• $0-cost Short-Term & Long-Term Disability Insurance
• $0-cost Life Insurance with additional buy-up options
• Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options
• $0-cost Employee Assistance Program offering confidential counseling and support services
• Employer Health Savings Account Contributions to help offset health expenses
• Retirement Plan Options with generous employer matching contributions
• Paid Parental Leave to support your growing family

Why You Will Love Working with Us:

• Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
• Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement.
• Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
• Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.

At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.