Technical Writer

02 CACI, INC.-FEDERAL; Reston (VA); Presencial; USD 99.000 - 218.000; Jornada completa

Descripción de la vacante

02 CACI, INC.-FEDERAL is seeking a Technical Writer to support the GMOS contract for the Department of State. The role involves creating and standardizing documentation for infrastructure engineering and deployment activities, with a focus on security and compliance.

You will collaboratively guide a team across global sites, producing diagrams, installation guides, and project plans while adhering to ITSM methods and government requirements.

Formación

• BA/BS with 13+ years relevant experience; equivalents considered.
• Active Secret clearance.
• Experience developing, reviewing, and maintaining complex technical documentation for enterprise IT, infrastructure engineering, systems implementation, and modernization programs.
• Ability to translate highly technical concepts into clear documentation for technical, management, and Government audiences.
• Experience creating and enforcing documentation standards, templates, SOPs, technical plans, and deployment guides.

Responsabilidades

• Provides technical/management leadership for creating accurate technical documents for infrastructure engineering and implementation activities.
• Establishes documentation standards for detailed infrastructure diagrams ensuring compliance with DOS and DT security requirements.
• Directs creation of technical documents and diagrams for server installation activities across global enterprise.
• Establishes documentation strategy for site surveys and recommendations for renovations and infrastructure components.
• Establishes SOPs for deployments with semi-annual reviews and continuous improvement.

Conocimientos

Active Secret clearance

Documentation standards

ITSM experience

Technical documentation

Educación

BA/BS + 13 years experience

Herramientas

ITSM tools

Descripción del empleo

Job Title: Technical Writer

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity

CACI is seeking a Technical Writer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities

• Provides technical/management leadership for creating accurate technical documents for infrastructure engineering and implementation activities
• Establishes documentation standards for detailed infrastructure diagrams ensuring compliance with DOS and DT security requirements
• Directs creation of technical documents and diagrams for all server installation activities across global enterprise
• Establishes documentation strategy for site surveys and recommendations for renovations, infrastructure components, and physical placement of equipment
• Establishes documentation standards for comprehensive project plans and schedules for all special projects
• Establishes SOPs for deployments with semi-annual reviews ensuring continuous improvement and recommended improvements implementation
• Directs installation and upgrade schedule documentation with weekly updates ensuring accuracy and completeness
• Directs deployment tracking report strategy for post self-installs and installation team activities
• Provides technical/management leadership on major assignments, establishes goals and plans that meet project objectives, and directs activities with overall responsibility for financial management, methods, and staffing

Qualifications:
Required –

• BA/BS + 13 years of relevant experience; equivalencies considered
• Active Secret clearance
• Extensive experience developing, reviewing, and maintaining complex technical documentation supporting enterprise IT, infrastructure engineering, systems implementation, and/or modernization programs
• Demonstrated ability to translate highly technical engineering concepts, architectures, processes, and requirements into clear, accurate documentation for technical, management, and Government audiences
• Experience developing and enforcing documentation standards, templates, SOPs, technical plans, implementation guides, site survey reports, and operational procedures
• Experience creating and maintaining technical diagrams, system/infrastructure documentation, deployment documentation, and project schedules in collaboration with engineering and operations teams
• Demonstrated experience managing document lifecycle, configuration/version control, quality reviews, and approval processes across large or complex programs
• Experience collaborating with engineers, architects, cybersecurity professionals, project managers, and Government stakeholders to collect, validate, and communicate technical information
• Experience with IT Service Management (ITSM) tools and methodologies and documentation supporting IT service delivery, deployment, and operational environments
• Exceptional written communication, editing, and quality assurance skills with demonstrated ability to ensure technical accuracy, consistency, compliance, and usability across program documentation

Desired –

• Prior experience supporting federal agencies, especially the Department of State
• Experience supporting large-scale, geographically dispersed or global IT environments
• Familiarity with Federal documentation, security, configuration management, and records management requirements
• ITIL, PMP, technical writing, or related professional certification

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$98,800 - $217,500

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.