Technical Writer

Booz Allen Hamilton; O’Fallon (MO); On-site; USD 69,000 - 158,000; Full time

Job summary

Booz Allen Hamilton is seeking a Technical Writer to develop and maintain clear, compliant documentation across the enterprise. The role involves translating security requirements and system workflows into user guides, manuals, and training materials, with close collaboration across cybersecurity, development, and leadership teams.

Success requires experience with enterprise software documentation, knowledge of RMF requirements, and the ability to obtain a Secret clearance.

Qualifications

• Experience developing user guides, manuals, workflows, SOPs, and knowledge base articles for enterprise-scale software systems
• Experience writing technical documentation supporting system architecture and security concepts
• Ability to translate software changes, security requirements, and functional inputs into structured documentation
• Ability to obtain a Secret clearance
• Bachelor's degree required

Responsibilities

• Develop and maintain clear, compliant documentation across the enterprise
• Collaborate with cybersecurity teams, developers, SMEs, trainers, and leadership to keep docs aligned with program releases and RMF
• Translate complex technical information into user-facing guides, manuals, and training materials

Skills

User guides

Technical documentation

Documentation translation

Security clearance readiness

Education

Bachelor's degree

Job description

The Opportunity:

The Technical Writer supports the client program through developing and maintaining clear, compliant, and accurate documentation across the enterprise. This individual plays a key role in organizing and communicating complex technical information and translating system workflows, security requirements, and operational procedures into structured artifacts, user-facing guides and manuals, security compliance documentation, and training materials.

This role requires close collaboration with cybersecurity teams, developers, functional SMEs, trainers, and program leadership to ensure documentation is continuously updated in alignment with the programs releases, RMF requirements, and client governance.

Join us. The world can't wait.

You Have:

• Experience developing user guides, user manuals, user workflows, SOPs, and knowledge base articles for enterprise-scale software systems

• Experience writing technical documentation supporting system architecture and security related concepts

• Ability to translate software changes, security requirements, and functional inputs into structured, accessible documentation

• Ability to obtain a Secret clearance

• Bachelor's degree

Nice If You Have:

• Experience documenting cloud-hosted systems using process automation and containerized architectures

• Experience with training content creation including ADDIE or Adaptive-ADDIE methodology

• Experience with 508 and WCAG compliance in documentation

• Experience developing documentation for system data exchanges

• Knowledge of Zero Trust architecture concepts and their impact on documentation

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

• At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being.
• Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
• Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
• Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
• Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.
• We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.