Technical Writer

Fresenius Kabi USA; Melrose Park (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Bonus plan

Job summary

Fresenius Kabi USA in Melrose Park, IL seeks a Quality Investigations Specialist to independently conduct thorough investigations of process deviations and customer complaints, determine root causes, and initiate corrective and preventive actions.

The role emphasizes minimal supervision, proactive trend analysis, and collaboration with cross‑functional teams. Salary range $70,000–$85,000 with a 6% bonus target; comprehensive benefits include 401(k), paid time off, medical, dental, and vision.

Qualifications

• Experience with quality investigations and CAPA processes.
• Ability to structure and edit technical documentation for complex products.

Responsibilities

• Structuring complex technical manuals and documentation for effective communication.
• Conducting research and liaising with technical staff for accurate interpretation of technical data.
• Reviewing technical content and terminology for accuracy and relevance.
• Incorporating updates and revisions into technical documents for current accuracy.
• Editing content to enhance clarity, impact, and readability for the intended audience.
• Writing concise documentation for technical products, systems, and processes.

Skills

Root cause analysis

Technical writing

Documentation

Quality systems

Job description

Job Summary

Supports either a key site department (i.e., Production, Packaging, QA, Tech Transfer and/or Engineering) to independently conduct a thorough and efficient investigation of process deviations and customer complaints as well as determine root cause, and initiation of corrective/preventative actions designed to adequately address and correct the Quality related deficiencies identified during the investigation process. Responsible to provide proactive corrections based on noted trends to minimize the potential for repeat incidents that may lead to, or result in, the issuance of Product Discards, Field Actions, or Recalls. The position requires working with minimal supervision to manage assigned investigations from initiation to completion.

Salary Range: $70,000-85,000
Position is eligible to participate in a bonus plan with a target of 6% of the base salary.
Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities.
Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage.

Responsibilities

• Structuring complex technical manuals and documentation for effective communication.
• Conducting research and liaising with technical staff for accurate interpretation of technical data.
• Reviewing technical content and terminology for accuracy and relevance.
• Incorporating updates and revisions into technical documents for current accuracy.
• Editing content to enhance clarity, impact, and readability for the intended audience.
• Writing concise documentation for technical products, systems, and processes.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program.

Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is at‑will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.