Technical Vehicle Services (Service Excellence Tech Writer)

Yoh - A Day & Zimmerman Company

Mountain View (CA)

On-site

USD 48,000 - 62,000

Full time

8 days ago
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Benefits offered by this job

Medical, Prescription, Dental & Vision
Health Savings Account (HSA)
Life & Disability Insurance
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training

Job summary

Yoh, a Day & Zimmermann company, seeks a Mid-Level Vehicle Systems Technician (Service Excellence Tech Writer) in California to document, test, troubleshoot, and support vehicle systems with emphasis on electrical wiring, CAD navigation, and system software rather than mechanical repair.

You will write service manuals, convert requirements to procedures, read wiring diagrams, review CAD models, and collaborate with engineering, validation, and operations teams in a lab or shop setting.

Qualifications

  • Automotive, aerospace, medical devices, robotics or similar technical field experience.
  • Experience in a lab or shop environment with tool and inventory management.
  • Able to work in a team; not a solo role.
  • Proficient with hand tools and electrical test equipment (multimeters, scopes, power supplies).
  • Experience using diagnostic, logging, flashing, or network analysis tools.
  • Ability to read schematics and wiring diagrams and follow procedures.
  • Ability to review CAD files; CAD design work not required.
  • Strong troubleshooting and documentation skills.

Responsibilities

  • Write and maintain service manuals, SOPs, work instructions, and technical reports.
  • Convert requirements and test results into repeatable service procedures.
  • Document test results, repairs, defects, configurations, and actions.
  • Test, inspect, troubleshoot, and validate electrical/electromechanical vehicle systems.
  • Read wiring diagrams, schematics, pinouts, and system documentation.
  • Navigate CAD models, assemblies, drawings, and model trees.
  • Locate components, notes, features, and design information in CAD files.
  • Use CAD view controls, sections, measurements, layers, and assembly navigation.
  • Use diagnostic, logging, flashing, and network analysis tools to identify issues.
  • Support root-cause analysis and collaborate with engineering, validation, service, and ops.
  • Maintain organized lab, shop, vehicle, tool, and inventory areas.

Skills

Automotive experience
Lab/shop environment experience
Hand tools & electrical test equipment
Reading schematics & wiring diagrams
Diagnostic/logging/flashing/network分析
CAD reading/navigation
Teamwork
Documentation skills

Tools

CAD tools (CATIA)
Siemens NX
SolidWorks
Creo

Job description

Mid-Level Vehicle Systems Technician (Service Excellence Tech Writer)

Seeking a technician to support a vehicle systems program focused on documentation, testing, troubleshooting, and general system support. This role emphasizes electrical systems, wire harnesses, CAD navigation, and system-level software rather than traditional mechanical repair. Candidates with experience in automotive, aerospace, medical devices, robotics, or similar technical fields are encouraged to apply.


Scope


  • Write and maintain service manuals, service SOPs, work instructions, troubleshooting guides, and technical reports.

  • Convert engineering requirements and test results into clear, repeatable service procedures.

  • Document test results, repairs, defects, system configurations, and corrective actions.

  • Test, inspect, troubleshoot, and validate electrical and electromechanical vehicle systems.

  • Read and interpret wiring diagrams, schematics, pinouts, and system documentation.

  • Navigate and review existing CAD models, assemblies, drawings, and model trees.

  • Locate components, dimensions, notes, features, and design information within CAD files.

  • Use basic CAD functions such as view controls, section views, measurements, layers, and assembly navigation.

  • Use diagnostic, logging, flashing, and network analysis tools to identify and resolve issues.

  • Support root-cause analysis and collaborate with engineering, validation, service, and operations teams.

  • Maintain organized lab, shop, vehicle, tool, and inventory areas.


Required


  • Automotive experience required.

  • Technician experience in automotive, aerospace, medical devices, robotics, or similar technical fields.

  • Experience working in a lab or shop environment, including tool and inventory management.

  • Comfortable working in a team environment; this is not a solo position.

  • Proficiency with hand tools and electrical test equipment, including multimeters, continuity testers, oscilloscopes, and power supplies.

  • Experience using diagnostic, logging, flashing, or network analysis tools to troubleshoot hardware and software systems.

  • Ability to read and follow schematics, wiring diagrams, manuals, and technical procedures.

  • Ability to navigate and interpret existing CAD files; CAD design or modeling experience is not required.

  • Strong troubleshooting and documentation skills.


Pluses


  • Experience troubleshooting vehicle or embedded system software.

  • Familiarity with communication protocols such as CAN, LIN, or Ethernet.

  • Experience with sensors, calibration, or system validation testing.

  • Experience with CAD tools such as CATIA, Siemens NX, SolidWorks, Creo, or similar platforms.


Estimated Min Rate : $35.00


Estimated Max Rate : $45.00/hr . Depends on work experience


What s In It for You?


  • Medical, Prescription, Dental & Vision Benefits (for employees working 20 hours per week)

  • Health Savings Account (HSA) (for employees working 20 hours per week)

  • Life & Disability Insurance (for employees working 20 hours per week)

  • MetLife Voluntary Benefits

  • Employee Assistance Program (EAP)

  • 401K Retirement Savings Plan

  • Direct Deposit & weekly epayroll

  • Referral Bonus Programs

  • Certification and training opportunities


Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.


Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh s hiring clients preferences. To learn more about Yoh s privacy practices, please see our Candidate Privacy Notice:

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