Technical Training Specialist

E2 Optics; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Opportunities for professional development

Paid time off and holidays

Job summary

A telecommunications company in Dallas, TX, is seeking a Technical Training Specialist to administer and develop training programs for E2IQ Development. The ideal candidate will collaborate with local leadership to define training needs, deliver effective learning experiences, and maintain industry knowledge. Requires a high school diploma, technical certifications, and 3-5 years of relevant experience. Offers competitive pay and opportunities for professional growth.

Qualifications

• 3 – 5 years in telecommunications/low voltage installation.
• 2+ years construction/telecommunications/data center experience.
• Experience with structured cabling, data center, security.

Responsibilities

• Administer technical training programs.
• Develop training curriculum and materials.
• Collaborate with leadership to assess training needs.

Skills

Solid knowledge of training principles

Excellent communication skills

Strong leadership skills

Organizational skills

Education

High School Diploma or GED

Manufacturer Technical Certifications (e.g., Fluke, Corning, etc.)

BICSI Installation certification

30hr OSHA

Tools

Fluke testing equipment

Viavi testing equipment

Job description

Join our team and shape the future of connectivity: Technical Training Specialist at E2 Optics!

The primary role for this position is to administer and effectively transfer knowledge for technical E2IQ Development training programs. The scope of instruction includes, but is not limited to Introductory and Technical Bootcamps, customized technical instruction, and ad hoc “tutoring” duties as needed. Contributes to the development of new training curriculum and maintains updates to existing training content. The Technical Training Specialist collaborates with local leadership to define technical training needs based on required skills/competencies then delivers effective and timely training events to meet those needs.

What You’ll Do

• Safety is our number one Core Value. Follow safe work practices consistent with company and client work site policies
• Exemplify and promote Core Values to foster and safeguard family-centric culture
• Collaborates with local leadership to define required skills and competencies then incorporate into training content
• Administer both academic and hands-on training methodologies that closely emulate expectations for execution in the client’s space
• Contributes to developing effective training materials utilizing a variety of media
• Practices excellence in the transfer of knowledge to trainees using effective teaching and learning strategies
• Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities
• Collaborates with internal disciplines (Operations, Safety, Quality) to design and develop internal technical training programs incorporating both academic and hands-on training techniques
• Performs “Train the Trainer” activities to develop local technical training capabilities for existing content and standards
• Works with internal customers to develop standards consistent with training content
• Conducts duties in a positive and professional manner consistent with E2 Optics business expectations
• Supports and promotes E2 Optics policies, programs, and services
• Travel: 10-25% (Training is conducted at E2 Optics BICSI ATFs and remote E2 Optics sites)

Education

• High School Diploma or GED required
• Manufacturer Technical Certifications (e.g., Fluke, Corning, CommScope, etc.)
• BICSI Installation certification is preferred
• 30hr OSHA required
• Low Voltage data center experience preferred

Experience

• 3 – 5 years telecommunications/low voltage installation of both Copper and Fiber SCS systems
• 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology
• Familiar with Fluke, Viavi and other testing equipment
• Experience with structured cabling, data center, security, audio visual, DAS, and wireless communications preferred

Knowledge, Skills, & Abilities

• Training and Personnel: Solid working knowledge of principles and procedures for personnel training and methodology
• Serve as Technical Subject Matter Expert
• Work with Project Managers and Site Managers as content experts
• Responds to Team Members requests regarding technical information
• Ability to read technical specifications and blueprints
• Maintains current knowledge of industry practices, procedures, codes, standards, and operations. Review and analyze internal and external subject matter and assigns appropriate continuing education credits in accordance with established policy and procedures
• Adheres to established policy and procedures for training requests
• Ability to evaluate training needs, training methods, and development of training strategies
• Understanding and conversion of metric and empirical numbers. Accurate recording and communication of measurements, calculations, and data
• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong leadership skills

What We Offer

• Competitive pay
• Opportunities for professional development and career growth
• BICSI Training Facilities
• A supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holidays

Work Environment & Physical Demands

The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods. The noise level is usually moderate. The employee may be required to lift and/or move up to 50 pounds, and frequently up to 25 pounds. Occasional travel by aircraft or motor vehicle within the region and to other locations may be required. Regular and on-time attendance is expected.

Disclaimer & EEO

The above job definition information is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Job duties and responsibilities are subject to change based on changing business needs and conditions.

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.

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