Technical Trainer Fire Detection Systems

Johnson Controls, Inc.; Glendale, Northern (WI, KY); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package (401K,

Medical, dental, and vision care

On the job/cross training

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls, Inc. is seeking a training professional to deliver certification programs for fire detection products at our Glendale, Wisconsin Learning Center. The role includes classroom, virtual, and mobile instruction to diverse student populations.

The position also involves designing webinars, expanding curricula, receiving mentorship, and close collaboration with the Fire Detection team to maintain high-quality training materials and outcomes.

Qualifications

• Strong communication, organizational, interpersonal, and presentation skills.
• Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
• Minimum of 3 years of directly relevant work experience.

Responsibilities

• Deliver certification-level instructor-led classes on fire detection systems in classroom, virtual, and mobile settings.
• Design, develop, and facilitate webinars to complement training topics.
• Qualify to deliver multiple product training curricula simultaneously.
• Document course enhancements based on customer feedback and SME input.
• Receive mentorship from senior instructors on content creation and delivery.
• Collaborate with the Fire Detection team to ensure quality and consistency.
• Travel to other North American Learning Centers up to 20% of the time.

Skills

Strong communication

Interpersonal skills

Presentation skills

Organizational skills

Tools

PowerPoint

Word

Excel

MS Office

Job description

Build your best future with the Johnson Controls team

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycleservicesand an industry-leading field organization, we elevate customer performance, turn goals into real-worldresultsand help move society forward.

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

As a division of Johnson Controls’ BT&S Global Products, the Johnson Controls Training Institute delivers a range of classroom and performance support offerings for both internal and external fire detection customers. Our ability to provide these offerings stems from a comprehensive process that assesses the needs of targeted learners and their organizations. We design our training programs to align with business objectives, develop and deliver content in the most effective learning formats, distribute it through optimal channels, and continuously evaluate its effectiveness to drive ongoing improvement, enhance business impact, and increase customer value.

What you will do:

The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Glendale, Wisconsin.

How you will do it:

• Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.

• Design, develop, and facilitate webinars that complement instructor-led training topics.

• Qualify to deliver multiple product training curricula simultaneously.

• Document course enhancements based on feedback from customers and subject matter experts.

• Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.

• Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.

• Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.

What we look for:

Required

• Strong communication, organizational, interpersonal, and presentation skills.

• Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.

• Minimum of 3 years of directly relevant work experience.

Preferred

• Familiarity with Simplex ES fire detection systems.

• Experience in installation, service or inspections of Simplex fire products

• Vocational education, or 3 years of directly relevant work experience.

• Training Certifications in any Simplex fire panels a plus.

• Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.

• Installation or service experience with fire detection, security, access control, or other low voltage systems.

• Experience in delivering training to end-user customers or peer mentoring

HIRING SALARY RANGE:

$75,000-90,000 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers.