Technical Trainer

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Children's Healthcare of Atlanta is seeking a skilled Technical Training Specialist to oversee and deliver training across administrative, clinical, and physician staff, supporting information systems and technology initiatives.

You will develop training strategies, maintain LMS records, and coordinate schedules, ensuring compliance and effective knowledge transfer in a dynamic hospital environment. This full-time role requires collaboration with a diverse team and a patient-first mindset.

Qualifications

• Bachelor's degree in Computer Science, Training and Development, Education, or related field; or equivalent experience in lieu of degree
• 1 year of experience in facilitation in computer software and healthcare business systems
• Demonstrated experience in development and editing of instructional material
• Demonstrated experience in facilitating technical training classes and group discussion resulting in application and performance results

Responsibilities

• Provides technical training and orientation to multiple stakeholders, including administrative, clinical, and physician professional.
• Conducts training needs, job task, and job analysis to develop technical training strategy to support Information Systems & Technology's project management protocol when introducing new hardware and software.
• Develops and maintains technical training schedule and employee transcript in the learning management system.

Skills

Communication

Organizational skills

Time management

Training facilitation

Team training

Education

Bachelor's degree in CS/Training

Tools

Microsoft Word

PowerPoint

Graphics software

Operating systems

Job description

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Oversees team responsible for and takes part in creating, grouping, and analyzing data sets to support clinical studies occurring at Children's Healthcare of Atlanta under the supervision of a Principal Investigator. Proactively supports efforts that ensure research integrity and compliance and services to promote a safe environment at Children's Healthcare of Atlanta. Communicates all relevant policy and procedure updates/revisions as directed by Manager.

Experience

• 1 year of experience in facilitation in computer software and healthcare business systems
• Demonstrated experience in development and editing of instructional material
• Demonstrated experience in facilitating technical training classes and group discussion resulting in application and performance results

Preferred Qualifications

• N/A

Education

• Bachelor's degree in Computer Science, Training and Development, Education, or related field; or equivalent experience in lieu of degree

Certification Summary

• No professional certifications required

Knowledge, Skills, And Abilities

• Excellent communication, organizational, and time management skills
• Proficient in Microsoft Word and PowerPoint
• Demonstrated knowledge of graphics software, networks, hardware, and operating systems
• Functions in a dynamic environment subject to impromptu changes in schedules and priorities
• Ability to establish goals and achieve results within defined timelines and with minimal oversight
• Demonstrated ability to facilitate training classes and group discussions that lead to application and performance results

Job Responsibilities

• Provides technical training and orientation to multiple stakeholders, including administrative, clinical, and physician professional.
• Conducts training needs, job task, and job analysis to develop technical training strategy to support Information Systems & Technology's project management protocol when introducing new hardware and software.
• Develops and maintains technical training schedule and employee transcript in the learning management system.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.