Technical Trainer

Iberdrola Group; Adams (MA); On-site; USD 101,000 - 126,000; Full time

Benefits offered by this job

Competitive benefits and growthOpport.

Bonuses

401(k) match

Health, dental, vision insurance

Tuition reimbursement

Professional development

Job summary

The Berkshire Gas Company in Adams, MA is seeking a Technical Trainer to develop, deliver, and administer training for Gas Operations personnel. The role creates curriculum, explains complex concepts, manages LMS scheduling, and evaluates training effectiveness, partnering with Operations to source Subject Matter Experts.

Required 3+ years in natural gas or related technical field, degree in engineering or instructional design, knowledge of 49 CFR 191/192/193 and MA 220 CMR, plus strong

Qualifications

• Minimum 3+ years in natural gas or related technical field.
• Associate or bachelor’s degree in engineering or instructional design.
• Technical knowledge: natural gas properties, pipeline construction/maintenance, gas safety regulations.
• Knowledge of 49 CFR Parts 191, 192, 193; MA 220 CMR.
• Operator Qualification programs and written plans.
• Ability to design and conduct effective training programs and manage learning environments.
• 2+ years of prior training experience.
• Preferred: completed apprentice program or relevant trade qualifications.
• Strong mentor and leadership skills.
• Strong written and oral communication skills.

Responsibilities

• Design, develop, and deliver training related to natural gas distribution and transmission systems.
• Create and maintain training materials: lesson plans, presentations, assessments, hands-on exercises, simulations.
• Deliver classroom, field, virtual, and blended learning programs for employees and contractors.
• Assess training effectiveness and implement improvements based on feedback and results.
• Manage training resources and ensure materials/equipment are up-to-date.
• Monitor adherence to procedures and safety requirements; follow-up assessments.
• Stay current on industry codes, standards, technologies, and regulatory changes.
• Collaborate with Gas Operations, Engineering, Safety, and management to align training with needs.
• Evaluate trainee performance and coaching to enhance technical competencies.

Skills

Instructional design

Communication

Training

Leadership

Education

Engineering degree

Instructional design degree

Tools

Learning Management System (LMS)

Job description

## Technical TrainerApplylocations: United States Of America, Massachusetts, Adamsposted on: Posted Todaytime left to apply: End Date: September 6, 2026 (30 days left to apply)job requisition id: R-32232**External:****Company:** The Berkshire Gas Company, an Avangrid Company**Department:** Gas Engineering & Operations**Title:** Technical Trainer**Location:** Adams, MA**Work Model:** OfficeThe salary range for this position is dependent upon experience, ranging from **$100,800-$126,000.****What We Offer:*** **Competitive benefits and growth opportunities*** **Generous performance‐based bonuses*** **12% 401(k) match*** **Comprehensive health, dental, and vision insurance*** **Tuition reimbursement*** **Professional development and clear career‐advancement pathways** **For more information, please visit:** **Benefits - Avangrid****Candidates are required to inform their current manager when selected for an interview.****Job Summary**The Gas Technical Trainer develops, delivers, and administers technical training for Gas Operations personnel. This role creates curriculum, explains complex technical concepts, manages scheduling and documentation through the Company’s Learning Management Systems (LMS), evaluates training effectiveness, and partners with Operations to secure Subject Matter Experts as needed. The position requires strong communication skills, flexibility to meet organizational needs, and knowledge of natural gas operations, knowledge of Federal and State regulations within PHMSA 49 CFR 192 and Massachusetts 220 CMR, and thorough knowledge of all Company procedures. The Gas Technical Trainer supports operational safety, compliance, and technical excellence.**Key Responsibilities*** Design, develop, and deliver technical training related to natural gas distribution and transmission systems, including but not limited to operations, maintenance, construction, and emergency response.* Create and maintain training materials such as lesson plans, presentations, assessments, hands‐on exercises, and simulations.* Deliver classroom, field‐based, virtual, and blended learning programs for employees and contractors.* Assess the effectiveness of training programs and make improvements based on feedback, field observations, on-the-job coaching, mentoring, performance-based trends and results.* Manage training resources, ensuring all materials and equipment are up-to-date and in good working condition.* Monitor workforce adherence to operating procedures, company standards, and safety requirements including follow up assessments and post-training evaluations.* Stay current on industry codes, standards, technologies, and regulatory changes.* Participate in incident reviews, root cause analyses, and corrective action development to identify training-related opportunities and incorporate lessons learned into training programs.* Partner with Gas Operations, Engineering, Safety, and management teams to align training initiatives with business and operational needs.* Evaluate and document trainee performance, feedback, and coaching geared toward the enhancement of the gas workforce’s technical competencies.**Required Qualifications*** Minimum years of experience: 3+ years of experience in the natural gas industry or other relevant technical trade.* Associate or bachelor’s degree in engineering, instructional design, or other relevant area of* Study.* Technical knowledge of: + Properties of natural gas, pipeline construction and maintenance, gas safety regulations. + Knowledge of 49 CFR Parts 191, 192, and 193. + MA 220 CMR. + Operator Qualification programs and associated Written Plans.* Ability to design and conduct effective training programs including instructional design, presentation skills, and managing the learning environment.* Ability to obtain Operator Qualification tasks.* 2+ years of demonstrated prior training experience.**Preferred Qualifications*** Completed apprentice program or other relevant trade qualifications.* Strong mentor and leadership skills.* Strong written and oral communication skills.**Competencies*** Growth & Continuous Improvement* Initiative & Change* Focused on Results* Customer Centric (internal and/or external)* Communication* Collaboration* Leadership (people managers/leaders)**Company:**THE BERKSHIRE GAS COMPANY**Mobility Information**Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail] employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.**Job Posting End Date:**September-6-2026