Technical Support Specialist (Engineer Systems 3) - 30601

Mission Technologies, a division of HII; Norfolk (VA); On-site; USD 91,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) Savings Plan

Tuition reimbursement

Job summary

Mission Technologies, a division of Huntington Ingalls Industries (HII), seeks a Technical Support Specialist – Live, Virtual, Constructive (LVC) Lead, onsite at Norfolk Naval Station. You will plan, design, and execute Operational-level Fleet Synthetic Training events for Navy staffs, including distributed training across multiple Norfolk locations.

The role requires deep Linux/Windows familiarity, a current Security+ certification, and strong leadership and communication skills to coordinate

Qualifications

• 5 years relevant experience with Bachelor's in related field; 3 years with Masters; 0 years with PhD/JD, or 9 years with HS diploma.
• Familiar with Linux (command line) and Windows operating systems.
• Current CompTIA Security+ certification.
• Technical leadership ability during LVC event execution.
• Excellent written and verbal communication skills.
• Knowledge of HLA and DIS distributed simulation protocols.
• Familiar with networking concepts incl. TCP/IP and UDP.
• Familiar with MS Office.

Responsibilities

• Ensure sustainment team and event support personnel have valid standard configurations for trainers and capabilities.
• Have an active Coalition network activation (NATO/JPN/FVEY) for partner nation training on coalition enclaves.
• Monitor service disruption notices impacting training events and coordinate mitigation.
• Coordinate with engineering for resource support and readiness.
• Annotate travel hours and daily work hours for technical resources for Manning Plan.
• Identify training architecture hardware/assets to avoid impact from updates/reboots.
• Troubleshoot LVC system issues and ensure interfaces align with standards.
• Report technical casualties per NCTE processes and escalate when needed.
• Collaborate with event lead and engineering to meet mission requirements.
• Develop event-specific diagrams using NCTE processes and notes.
• Determine integration status of required trainers and capabilities.

Skills

Linux

Windows

Security+

Technical leadership

Communication

Networking TCP/IP

HLA/DIS

MS Office

Education

Bachelor's degree in related field

Master's degree in related field

High School Diploma or equivalent with 9 years experience

PhD/JD in related field

Tools

MS Visio

Job description

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Technical Support Specialist (Engineer Systems 3) - 30601

Requisition Number:30601

Required Travel: 0 - 10%

Employment Type:Full Time/Salaried/Exempt

Anticipated Salary Range:$90,873.00-$103,001.60

Security Clearance:Secret

Level of Experience:Mid

This opportunity resides with Global Security (GS).Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business.
As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts.
For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems—from small watercraft to submarines, surface combatants and aircraft carriers—HII ensures a high state of readiness.
HII supports the Department of Energy’s national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients’ toughest nuclear and environmental challenges.

Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every employee grows, leads, and contributes—regardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities:

• Know & Grow Your People– Commit to learning and supporting team success.
• Build Relationships– Communicate openly, collaborate well, and build trust.
• Take Ownership– Deliver on commitments and take pride in your work.
• Customer First– Focus on the mission and those we serve.
• Shape the Future– Bring ideas, curiosity, and continuous improvement.
• Act with Urgency– Take initiative and follow through with purpose.

These capabilities guide how all employees contribute to our shared success across Mission Technologies.

Who We Are

Mission Technologies, a division of Huntington Ingalls, is seeking a qualified Technical Support Specialist – Live, Virtual, Constructive (LVC) Lead. This position is located onsite at the Navy Warfare Development Center, Norfolk Naval Station, supporting both the Maritime Operations Center – Exercise Support Team (MOC‑EST) and Naval Surface Warfare Center – Corona (NSWC‑Corona) in delivering Navy LVC training across all assigned Areas of Responsibility (AORs).

The selected candidate will assist with the planning, design, and execution of Operational‑level Fleet Synthetic Training (FST‑O) events for Fleet and task force staffs, including reserve personnel. The LVC Lead will also provide support for onsite and distributed training events at other Norfolk, VA locations as required.

What You Will Do

• Ensure the NCTE sustainment team and event support personnel are equipped with valid standard configurations for all assigned and integrated trainers and training capabilities participating in the event.
• Have a valid NCTE Coalition network (NATO, JPN, or FVEY) activation for partner nation training capabilities that exist on one of the Coalition training enclaves.
• Monitor service disruption notices for planned service or connection outages that would negatively impact the training event. In the case of conflicts, coordinate with the operational event lead, service disruption coordinator, and or networks support personnel to mitigate or (when possible) adjust the dates of the conflict.
• Coordinate, via collaboration, with the engineering team for the assignment of any engineering resources required to support the event or engineering reach back support.
• Annotate additional travel hours and total daily work hours required by technical resources and provide this information to the site manager for inclusion in the official manning plan.
• Coordinate with the event technical lead to identify the training architecture hardware/assets that directly support the training event in order to prevent detrimental impact from system updates and reboots during an event or exercise.
  Ensure the request has been implemented prior to event start.
• Troubleshoot LVC system related issues and ensure training event system interfaces are configured in accordance with documented interface standards.
• Report technical casualties or disruptions in accordance with NCTE procedures and processes. When unable to resolve issues, coordinate for elevated engineering support
• Collaborate with the event technical lead for the training event mission requirements and collaborate with engineering as necessary to ensure these event requirements are met.
• Develop event-specific diagrams using established integrated capabilities as documented in the NCTE processes and procedures as well as any other event specific information provided by the event technical lead or as advised by engineering (e.g. project notes, planning conference minutes, etc.).
• Determine the integration status of all required trainers and training capabilities for the event. These trainers and training capabilities will be enumerated on the event status page.
• Ensure the event technical lead is aware of applicable training system capabilities and limitations - as well as any other related modeling and simulation issues - in the months or weeks leading up to the exercise. In the case where a planned trainer or training capability has not yet completed integration, and trainer availability precludes integration completion prior to exercise operational checks, this position will confer with engineering as needed.

What You Must Have

• 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Candidate must be familiar with Linux (command line) and Windows operating systems.
• Candidate must have a current CompTIA Security + certification.
• Candidate must have technical leadership ability. During LVC event execution, must be able to address technical issues by understanding which engineering domain problems belong to and then engage engineers from the appropriate domains to resolve issues.
• Candidate must have excellent written and verbal communication skills and be comfortable communicating at various levels of the organization. This may involve lower level technical collaboration on issues with assigned engineers or high level explanation of issues and/or status updates with senior leadership.
• Candidate must have knowledge of distributed simulation protocols such as High Level Architecture (HLA) and Distributed Interactive Simulation (DIS).
• Candidate must have familiarity with networking concepts, architectures, and protocols such as TCP/IP and UDP.
• Candidate must be familiar with MS Office.
• Candidate must be a U.S. Citizen.
• Candidate must have an Active Secret Clearance (with potential upgrade to Top Secret).

Bonus Points For Having!

• Experience with MS Visio software to produce technical architecture drawings.
• Knowledge of Navy C4I tactical systems such as Link 16 and GCCS.
• Experience working with Navy systems and/or commands.

Physical Requirements

Office, industrial, or shipboard environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. Lifting and moving materials may be required.

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072
HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

Why HII

We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?

If you need a reasonable accommodation for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.