Technical Support Hardware Specialist

Silvus; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Silvus Technologies in West Los Angeles, CA, is seeking a Technical Support Hardware Specialist to bridge design and production. This onsite role ensures parts availability, manages component lifecycle, and supports BOM/PLM data integrity.

You will collaborate with Engineering and Manufacturing to source parts, track qualifications, and keep projects on schedule. Candidates should have 5+ years in technical procurement or admin roles, familiarity with electronic components, and strong Excel/ERP

Qualifications

• High School Diploma or GED required.
• 5+ years in a technical admin or procurement role in a manufacturing or engineering setting.
• Familiar with electronic components and mechanical hardware.
• Strong Excel and ERP/PLM knowledge; ability to manage multiple tracking sheets.
• Good communication and cross-functional collaboration skills.
• U.S. Person required for federal contracting work; background check and drug test.

Responsibilities

• Assist Engineering with component sourcing and procurement to meet timelines.
• Monitor component lifecycles and manage changes to prevent disruptions.
• Coordinate with vendors for quotes and lead times; manage BOM records.
• Maintain PLM/ERP documentation and data integrity.
• Support NPI and manufacturing through lifecycle planning and risk identification.

Skills

Vendor relations

Cross-functional teamwork

Analytical thinking

Attention to deadlines

Excel proficiency

Education

High School Diploma or GED

Tools

ERP/PLM software

Microsoft Excel

Job description

THE COMPANY

Silvus Technologies , a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications - on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.

With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.

Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of " Keeping Our Heroes Connected ".

THE OPPORTUNITY

Silvus is seeking a Technical Support Hardware Specialist to support our Engineering and Manufacturing teams. This role acts as a bridge between design and production, ensuring teams have the right components at the right time and managing the long-term health of our product builds. This position reports to the Director of Hardware Engineering Operations.

This position is 100% onsite, Monday through Friday, at Silvus Technologies' headquarters in the heart of vibrant West Los Angeles, CA .

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

ROLE AND RESPONSIBILITIES

• Procurement & Selection Support: Assist Engineering teams with the identification, selection, and procurement of electronic and mechanical components. Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
• Lifecycle Management: Partner with Engineering and Manufacturing to monitor component lifecycle events (such as End-of-Life or Product Change Notifications). Proactively track changes to prevent supply chain disruptions.
• Drive the execution of component qualification plans : This includes organizing documentation, tracking testing progress, and ensuring that alternative or new parts meet all quality and functional standards before being integrated into production.
• Documentation & Data Entry: Maintain accurate Bill of Materials (BOM) records and manage technical documentation within our PLM/ERP systems.
• Vendor Relations: Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets.
• Perform other related duties of which the above are representative.

REQUIRED QUALIFICATIONS

• High School Diploma or GED.
• 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
• Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware is highly preferred
• Exceptional ability to manage multiple tracking sheets and deadlines simultaneously.
• Proficiency with ERP/PLM software and advanced skills in Microsoft Excel (e.g., VLOOKUPs, pivot tables).
• Knowledge of component lifecycle management and supply chain considerations.
• Strong analytical, problem-solving, and cross-functional collaboration skills.
• Excellent verbal and written communication skills.
• Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Experience interpreting datasheets, mechanical drawings, and industry standards.
• Experience supporting NPI and manufacturing environments.
• Detail-oriented with strong organizational skills.
• Effective communicator across cross-functional teams.
• Proactive in identifying risks and driving solutions.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Office environment.

While performing the duties of this job, the employee is required to do the following:

• Lift up to 20 lbs.
• Perform bending and reaching movements to place items on lower and higher shelves.
• Kneeling or squatting to access lower shelves.
• Walking/Moving in the labs.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

NOTE - As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements (needed for som