Technical Support engineer

Volto Consulting; Bellevue (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Volto Consulting in Bellevue, WA is seeking a Windows & Networking Engineer for the night shift to support a production environment, including customer-facing or customer-support roles.

4+ years of experience, proficiency with Remote Desktop Services, Windows Server, AD, DHCP, DNS, and NET basics are required; Azure experience is a big asset.

Strong communication skills in English, and the ability to troubleshoot across teams, are essential.

Qualifications

• 4 years of Windows & Networking Engineer experience in production support, including customer-facing roles.
• Azure experience is a big asset.
• UEX skills: RDS, UI Shell, WMI, PowerShell, printing, Apps, App-V/UE-V; AD fundamentals for HA.

Responsibilities

• Provide production support for Windows & Networking in customer-facing environments.
• Collaborate across teams to maintain RDS, AD, DNS, DHCP, and Windows Server infrastructure.

Skills

Remote Desktop Services

Terminal Services

Desktop Support

RDP

Windows Administration

Windows Server

AD

DHCP

DNS

UEX

Job description

Bellevue, WA - Night Shift

• Having 4 years of Windows & Networking Engineer experience in supporting production environment including customer facing or customer support roles.
• Having Azure domain experiences is a big asset.
• User Experience (UEX): o RDS(Remote Desktop Services) o UI Shell o WMI, Script, Power shell, Etc., Printing o Apps, App-V, UE-V # Storage & High Availability (HA): # Active Directory Fundamentals

Bellevue, WA - Night Shift

Fulltime - Need only Independent VISA Holders

Roles & Responsibilities

• Having 4 years of Windows & Networking Engineer experience in supporting production environment including customer facing or customer support roles.
• Having Azure domain experiences is a big asset.
• User Experience (UEX): o RDS(Remote Desktop Services) o UI Shell o WMI, Script, Power shell, Etc., Printing o Apps, App-V, UE-V # Storage & High Availability (HA): # Active Directory Fundamentals

Strong Communications Skills

Excellent spoken and written English communication skills Demonstrable troubleshooting skills Cross-team collaboration.

Mandatory Skills

Remote Desktop Services, Terminal Services, Desktop Support, RDP, Windows Administration, Windows Server, AD, DHCP, DNS, UEX

Desirable Skills

Remote Desktop Services, Terminal Services, Desktop Support, RDP, Windows Administration, Windows Server, AD, DHCP, DNS, UEX

Years Of Experience

7 to 10 Years

# Technical Skills: # Networking (NET): o TCP IP communications o DNS o Access to file shares (SMB) o Access to file shares (DFS namespace) o Dynamic Host Configuration Protocol (DHCP) o Wireless networking and 802.1X authentication o Remote access (Direct Access) o Site-to-site VPN connectivity issues o Remote access (VPN, RRAS and CMAK) # Performance (PERF): o Bug checks, Stop errors, and unexpected restarts o Error while starting the computer, or you cannot start Windows o High CPU utilization, Memory leak or resource depletion o Application error, hang, or crash