Technical Support Analyst Intern

Paccar Inc.; Chillicothe (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

PACCAR is seeking a Technical Support Analyst Intern to provide hands-on support for PC hardware and software, including deployment, installation, and troubleshooting. The role is based in Chillicothe, OH and requires enrollment in an IT program.

Interns will handle end-user guidance, IT trouble tickets, and routine PC maintenance while gaining exposure to Kenworth, Peterbilt, and DAF brands within a global automotive leader.

Qualifications

• Enrolled in an IT field and entering junior or senior year.
• Hands-on PC hardware and software support experience preferred.
• Ability to lift up to 40 lbs and provide user support.

Responsibilities

• Build and deploy PCs and related hardware.
• Install and troubleshoot software packages.
• Provide technical support to end users.
• Work IT trouble tickets and service requests.
• Perform PC maintenance, repair, and upgrades.
• Perform other duties as assigned.

Skills

PC and printer support

Windows 11

Diagnose PC components

Diagnose printer errors

Task prioritization

End-user interaction

Lifting 40 lbs

Education

IT field student (junior or senior year)

Job description

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Technical Support Analyst Intern

Location: Chillicothe, OH, US, 45601-8829

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids.

Duties

PACCAR is seeking a qualified Technical Support Analyst (Intern) to perform hands-on support for the installation, maintenance, and repair of PC hardware and software, including:

• Build and deploy PCs and related hardware
• Install and troubleshoot software packages
• Provide technical support and guidance to end users
• Work IT trouble tickets and service requests
• Perform PC maintenance, repair, and upgrades
• Perform other duties as assigned

Skills Required

• Working knowledge of PC and printer support
• Must be familiar with Windows 11operating system
• Ability to diagnose and replace PC components
• Ability to diagnose common printer errors
• Ability to prioritize tasks with strong organizational skills
• Ability to interact positively with end users
• Ability to lift 40 lbs.

Education/Training

Must be enrolled in an IT field and be entering junior or senior year.

Additional Job Board Information

If you would like more information about what makes PACCAR an excellent place to work, please visit the PACCAR Career Site .

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.