Technical Supervisor

Digitailor; City of Hudson (NY); On-site; USD 114,000 - 139,000; Full time

Job summary

Metro-North Railroad seeks a Technical Supervisor in Croton Harmon to provide electrical, mechanical and analytical support for maintenance facilities, ensuring safety, reliability and availability of the rolling stock fleet. You will oversee diagnostic activities for EMU, Diesel, and Push-Pull equipment and supervise agreement supervisors delivering technical assistance.

The role supports fleet performance initiatives, preventative maintenance programs, and continuous improvement across

Qualifications

• Associate’s Degree in Electrical Engineering or related field.
• Minimum 3 years experience repairing/diagnosing EMU, Diesel and/or Push-Pull Equipment; includes two years on air brakes and related systems.
• Certification or License: Valid Driver's license is required.

Responsibilities

• Provide troubleshooting & analytical skills for EMU, Diesel, and/or Push-Pull Equipment.
• Ensure equipment released for service meets Federal regulations and Metro North standards.
• Oversee test train activities to evaluate equipment performance.
• Maintain documentation of repairs, defects, failures and corrective actions.
• Supervise personnel and assist with administrative activities.

Skills

Electrical diagnostics

Communication skills

Project management

Mechanical skills

Education

Associate’s Degree in Electrical Engineering

Tools

Diagnostic software

Microsoft Office

Diagnostic equipment

Job description

Description Position at Metro-North Railroad Job Title: Technical Supervisor Department: Maintenance of Equipment MTA Agency: Metro-North Railroad Primary Location(s): Croton Harmon Salary Range: $ 126,641.95 Regulated/Safety Sensitive: Yes- Non-DOT/Non-regulated test Union Affiliation: Non-agreement Closing Date (if applicable) : Until filled Shift (if applicable) : 7am-3:30PM Title 55-a (yes or no): Not Applicable Other: Not Telework eligible ABOUT THE AGENCY MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees. Metro-North Railroad reserves the right to remove this posting before the Application Deadline.

Job Summary

This position is responsible for providing electrical, mechanical and analytical support to Metro North Railroad maintenance facilities to ensure the safety, reliability, and availability of the rolling stock fleet. This role oversees diagnostic and technical activities for Electrical Multiple Unit (EMU), Diesel Equipment, and/or Push-Pull Equipment (Cab Car/Coaches). This role ensures compliance with all federal regulations and Metro North Railroad standards; and supervises agreement supervisors who deliver technical assistance to shop personnel. The position also supports fleet performance initiatives, preventative maintenance programs, and continuous improvement activities across maintenance operations. .

Duties

AND RESPONSIBILITIES Provide troubleshooting & analytical skills for all types of self-propelled Electric Multiple Unit (EMU), Diesel, and/or Push-Pull Equipment (cab car/coaches). Ensure that all equipment released for service meets all Federal regulations and Metro North standards. Oversee and support test train activities to evaluate, qualify and document equipment performance. Protect service of revenue equipment to ensure reliability and performance standards. Maintain documentation of repairs, defects, failures and corrective actions found on equipment. Guide and support shop and field personnel in the troubleshooting, repairing, and verifying operation of equipment. Supervise agreement personnel and assist with administrative activities. Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential. Provide technical support for the development, implementation, and improvement of preventative and planned maintenance activities. Performs other duties as assigned Complies with all policies and standards May be required to work hours outside regular work hours, as applicable Observes the work performed by contractors, as applicable Reviews invoices and approves them if the work has contractual standards, as applicable Addresses performance issues with the contractor when possible, as applicable Escalates issues to other parties when needed, as applicable Performs other duties as assigned: Complies with all policies and standards May be required to work hours outside regular work hours, as applicable Observes the work performed by contractors, as applicable Reviews invoices and approve them if the work has contractual standards, as applicable Addresses performance issues with the contractor, when possible, as applicable Escalates issues to other parties when needed, as applicable

KNOWLEDGE, SKILLS AND ABILITIES

Required: Excellent interpersonal, oral, and written communication skills required. Excellent organizational and project management/planning skills required. Excellent mechanical skills/abilities required. Must have sufficient technical competence to diagnose electrical/electronic devices to the component level. Working knowledge of micro-processor-based systems and applicable diagnostic software/applications. Working knowledge of Microsoft Office Suite programs required. Working knowledge of equipment maintenance operations, inspection forms, and inspection procedures required. Working Knowledge of test and diagnostic equipment required. Required Ability to work various shifts and locations as assigned to support a 24-hour day/, 7 days a week operation. Will be on call and respond to emergencies as required . The following is/are preferred: Familiarity with all departments within Metro-North, with emphasis on the Customer Service and Stations Department.

REQUIRED EDUCATION AND EXPERIENCE

Associate’s Degree (AA) in Electrical Engineering or related field. Demonstrated equivalent experience, education and/or technical credentials to include two (2) additional years of related experience may be considered in lieu of degree. Minimum 3 years experience in repairing/diagnosing EMU, Diesel and/or Push-Pull Equipment to include two (2) years' experience working on air brakes and related systems. Minimum 2 years of experience managing staff and/or project s. Certification or License : Valid Drivers license is required.

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.