Technical Staff, Engineering Technologist

Dell GmbH; Santa Clara (CA); On-site; USD 230,000 - 297,000; Full time

Job summary

Dell Technologies in Austin, Texas seeks a Technical Staff, Data Center Thermal Architect to lead end-to-end architecture of data center solutions, including air and liquid cooling, power distribution, and rack solutions for AI workloads. You will collaborate with IT systems, datacenter teams, and suppliers.

The role emphasizes collaboration with partners, designing for efficiency and scale, and traveling up to 30% to meet customer requirements.

Qualifications

• Experience collaborating with customers on IT systems and datacenter thermal design.
• Advanced heat transfer knowledge and troubleshooting at component or system level.
• Strong relationships with data center power and thermal components suppliers.
• Ability to work with Dell technology partners and ODMs on mechanical, thermal, and electrical design.
• Understanding manufacturing processes and high-volume production tolerance.
• Proven ability to coordinate with suppliers to gather actionable data for development.
• Willingness to travel 20–30% for customer requirements and blueprints.

Responsibilities

• Drive end-to-end architecture of server to data center solutions, including air/liquid cooled servers and rack solutions.
• Innovate power-centric solutions for dense IT environments.
• Optimize cost, energy efficiency and performance from IT to datacenter.
• Engage with high-profile AI customers to tailor solutions.
• Develop solution overviews and validate with Engineering.
• Propose BOM/SKUs to meet requirements and align with Engineering.
• Design air, liquid cooling solutions based on data center and customer needs.
• Drive hardware design addressing liquid cooling and platform engineering.
• Define hardware topologies optimized for AI workloads.

Skills

Customer collaboration

Thermal engineering

Heat transfer analysis

Data center power & thermal

Supplier relationship

Architectural specification

Travel readiness

Education

BSc Mechanical Engineering (thermal)

Job description

Technical Staff, Data Center Thermal Architect

Infrastructure Solutions Group (ISG)builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.

Some product builders follow the rules. Ours rewrite them.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.

Join us and help build the future of enterprise technology.

From applied research to advanced engineering, the Engineering Technologist team has the expertise to shape ground-breaking products, material and processes. It’s a fascinating field of work. We’re involved in assessing the competition, developing technology and product strategies and generating intellectual property. We lead technology investigations, analyze industry capabilities and recommend potential acquisitions or vendor partner opportunities. Our insights influence product architecture and definitions. And we work with colleagues across the business to ensure our products always lead the way. Responsible for applied research or advanced engineering in the development of new products, materials, or processes. Responsibilities include the assimilation and understanding of the industry and competitive environment for a given technology or product line, and the derivation of a technology/product strategy from this information. Leads technology investigations, performs a strategic analysis of the industry capabilities, and develops recommendations, which influence the technical product strategy and/or definition of products for a given product line, including evaluation of potential acquisitions and vendor partner opportunities. Engages design teams, systems engineering, marketing teams, suppliers, and business unit leaders and executives to ensure the strategy or product architecture meets Dell’s requirement of product leadership for the given technology area or product line.

Join us to do the best work of your career and make a profound social impact as a Technical Staff – Data Center Thermal Architect on our Engineering Technologist Team in Austin, Texas.

What you’ll achieve

As a Technical Staff, Data Center Thermal Architect, you will have the opportunity to collaborate on the architecture of next generation large scale AI Infrastructure including accelerated compute, AI fabrics and AI optimized storage. In addition to AI IT technologies, this role will leverage state-of-the-art rack and data center power solutions and innovative liquid cooling technologies. As part of an advanced technology pod, you will define long-term technology strategies utilizing information from CTO, marketing, development, manufacturing, procurement, customers and industry

You will:

• Be responsible for driving the architecture of end-to-end solutions from server to data center, including air and liquid cooled servers, integrated rack solutions, power distribution and heat rejection
• Innovate power-centric solutions for increasingly dense IT environments
• Optimize cost, energy efficiency and performance from IT to the datacenter
• Engage with high profile AI customers to optimize solutions for their applications and tune the system for maximum performance.
• Develop solution Overview and validate with Engineering
• Propose BOM/ SKUs to meet technical requirements and review with Engineering & shape the offer accordingly
• Design Air, Liquid and other cooling solutions based on Datacenter and customer requirements
• Drive hardware design based on customer requirements and required infrastructure. Address liquid cooling solutions and other platform engineering aspects that scale based on datacenter requirements.
• Define hardware topologies that are optimized for efficiency and performance for AI workloads.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Experience collaborating with customers on architectural and design requirements spanning IT Systems to Datacenter Thermal technologies
• Advanced working knowledge of heat transfer and the ability to analyze component /system level problems and apply advanced cooling technologies
• Solid understanding and knowledge of and relationships with key suppliers of data center power and thermal management components
• Ability to collaborate with Dell’s technology partners and supply base on cutting edge technology development and work with ODMs on mechanical, thermal & electrical aspects of system design
• Understanding of the competitive and business needs while developing technical solutions including knowledge of manufacturing processes and the tolerance control requirements for high volume production environments, and author architecture specification to be a guiding light for development of future products.
• Experience interfacing effectively with suppliers to ensure they are both doing research and providing information on products or services that have value to the company, instigating and coordinating these efforts as necessary on a continual basis
• Ability to understand business needs while developing technical solutions; need to be able to travel 20%-30% to assess customer requirements and develop blueprints.

Desirable Requirements

15 + years of related experience. Bachelor’s degree or equivalent experience in Mechanical Engineering with emphasis on thermal science, fluid dynamics and/or heat transfer for data center implementations. Years of experience offset with an advanced degree

Compensation: Dell is committed to Fair and Equitable compensation practices. The Base Pay Range for this role will be $230,000.00 to $297,000.00

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.