Technical Specialist-High Complexity Lab - Albuquerque, (1791)

Tricore; Albuquerque, Northern (NM, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

TriCore in Albuquerque seeks a Technical Specialist-High Complexity Lab to support QA/QC, compliance, and technical performance across disciplines. You will provide expert testing guidance, develop competency testing, and advise on data interpretation for patient care decisions.

This role encompasses instrument maintenance oversight, procedure development, and participation in cost analysis and computer system improvements, aligning with CFR 493.1451 where applicable.

Qualifications

• Bachelor Degree in a relevant field.
• Four years of clinical lab experience.
• ASCP Technologist/Scientist certification or equivalent.

Responsibilities

• Serves as a technical resource for all testing sites in area or discipline(s).
• Provides moderate to complex technical assistance in the development of new assays or procedures. Interprets data and makes recommendations to the supervisor, manager, or pathologist/medical director.
• Researches and resolves problems and/or provides guidance and counsel to others in resolving problems appropriately.
• Consults with and makes recommendations to supervisor, manager, or pathologist/medical director regarding difficult analyses, abnormal findings or conflicting results.
• As assigned, ensures maintenance, review of records and recommendations for upgrades for instruments are performed.
• Participates in developing and implementing computer system improvements for computer systems that include existing systems, middleware and new systems. Works with Information Technology department to ensure computer file maintenance for relevant assays is correct and up to date. Develops new procedures and special reports as needed.
• Successfully performs appropriate tests in the section as required based on company need.
• Actively participate in the technical workgroup and communication of changes.
• As assigned, performs cost accounting exercises for testing.
• Responsible for Quality Control (QC) for assigned section. Reviews monthly QC reports, summarizes data, monitors for trends, looks for problems, makes recommendations to management and/or Pathologist or their designee based on results of analysis.
• Leads and/or participates in quality initiatives for section assuring compliance with the provisions of regulatory agencies.
• As assigned, recommends, develops, monitors and reports on Quality Assurance (QA) standards and objectives.
• Serves as a resource and advisor for QA/QC problem situations; works to resolve situations as they occur.
• As assigned, facilitates and/or participates in Quality Management Teams.
• Research, develop, implement, maintain and document standard laboratory procedures.
• Ensure department/section compliance with all regulatory agencies and inspections. Participate in on-site inspections by regulatory agencies.
• Research and interpret regulations to help ensure laboratory remains in compliance at all times.
• As assigned, design, implement and assess employee and/or student training and/or competency testing.
• As assigned, design, implement and ensure proficiency testing is performed as scheduled, results are evaluated, and any required corrective (technical) action is performed.
• If requested, provide input to staff performance.

Education

Bachelor Degree in a relevant field

Job description

Are you ready to help lead the way to better health?

A career at New Mexico’s largest laboratory means you’re pivotal to advancing medicine and creating healthier communities. But we’re also dedicated to improving the wellness of our employees. With excellent benefits, a culture of integrity, strong work/life balance, and numerous opportunities for career advancement and professional development, we’re confident you’ll love working at TriCore.

• Robust medical, dental, vision, life insurance, and many supplemental plans
• 401(k) Retirement Plan with employer matching
• Lucrative Paid Time Off (PTO) and nine paid holidays per year

Technical Specialist-High Complexity Lab - Albuquerque, (1791)

Scheduled Shift: Monday-Friday 8AM-5PM with weekends, on-call, and other shifts as needed.

JOB SUMMARY

Provides technical expertise for the technical performance for assigned area or discipline(s). Responsible for Quality Control, proficiency and developing competency testing. Offers critical technical recommendations regarding decisions on matters relating to patient care, technical performance, quality and cost analysis. May perform the responsibilities of a “Technical Supervisor” under Code of Federal Regulations (CFR) 493.1451 except in the specialties of clinical Cytogenetics, Cytology, Histocompatibility, Histopathology and Transfusion Medicine.

ESSENTIAL FUNCTIONS

A. Technical

1. Serves as a technical resource for all testing sites in area or discipline(s).
2. Provides moderate to complex technical assistance in the development of new assays or procedures. Interprets data and makes recommendations to the relevant supervisor, manager, or pathologist/medical director.
3. Researches and resolves problems and/or provides guidance and counsel to others in resolving problems appropriately.
4. Consults with and makes recommendations to supervisor, manager, or pathologist/medical director regarding difficult analyses, abnormal findings or conflicting results.
5. As assigned, ensures maintenance, review of records and recommendations for upgrades for instruments are performed.
6. Participates in developing and implementing computer system improvements for computer systems that include existing systems, middleware and new systems. Works with Information Technology department to ensure computer file maintenance for relevant assays is correct and up to date. Develops new procedures and special reports as needed.
7. Successfully performs appropriate tests in the section as required based on company need.
8. Actively participate in the technical workgroup and communication of changes.
9. As assigned, performs cost accounting exercises for testing.

B. Quality Assurance / Quality Control

1. Responsible for Quality Control (QC) for assigned section. Reviews monthly QC reports, summarizes data, monitors for trends, looks for problems, makes recommendations to management and/or Pathologist or their designee based on results of analysis.
2. Leads and/or participates in quality initiatives for section assuring compliance with the provisions of regulatory agencies.
3. As assigned, recommends, develops, monitors and reports on Quality Assurance (QA) standards and objectives.
4. Serves as a resource and advisor for QA/QC problem situations; works to resolve situations as they occur.
5. As assigned, facilitates and/or participates in Quality Management Teams.

C. Compliance

1. Research, develop, implement, maintain and document standard laboratory procedures.
2. Ensure department/section compliance with all regulatory agencies and inspections. Participate in on-site inspections by regulatory agencies.
3. Research and interpret regulations to help ensure laboratory remains in compliance at all times.
4. As assigned, design, implement and assess employee and/or student training and/or competency testing.
5. As assigned, design, implement and ensure proficiency testing is performed as scheduled, results are evaluated, and any required corrective (technical) action is performed.

D. Organizational / Staff Development

1. If requested, provide input to staff performance.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

MINIMUM EDUCATION

• Bachelor Degree in a relevant field.

MINIMUM EXPERIENCE

• Four (4) years of clinical lab experience.

OTHER REQUIREMENTS

• ASCP Technologist/Scientist certification or equivalent.

PREFERENCES

• Specialty certification and/or training if available.