Technical Specialist

Beacon Hill Staffing Group, LLC; Providence (RI); On-site; USD 90,000 - 140,000; Full time

Job summary

Beacon Hill Staffing Group is seeking an experienced software developer to lead the development and support of a core enterprise system in a fast-growing environment. You will work with business stakeholders across the company to resolve tickets and advance ongoing development and use of the system.

Ideal candidates have 4+ years of SQL, strong C#/.NET full-stack experience, and a proven ability to design REST APIs, work with CI/CD pipelines, and collaborate across IT teams and vendors.

Qualifications

• Must have 4+ years of strong SQL experience including queries and stored procedures.
• Must be able to write, tune, and troubleshoot complex queries against a production system database (joins, window functions, CTS's, execution plans) and must have relational data modeling ability
• Must have 4+ years of full-stack software development experience preferably with C#/.net
• Must have strong experience with ownership of production applications spanning database, back-end API, and web front-end
• Must have proficiency in one modern back-end language and framework
• Must have experience with Jira
• Experience with ticketing systems like ServiceNow is ideal
• Must have experience designing and consuming REST APIs and building system-to-system integrations, including authentication, payload validation, and error/retry handling
• Must have proficiency with Git-based source control and CI/CD pipelines (Azure DevOps, GitHub Actions, GitLab CI, or Jenkins), including automated testing in the build
• Must have some experience with basic AI prompts, or AI coding assistants in daily development, and have the judgment to review, test, and correct AI-generated code rather than accept it uncritically
• Experience or familiarity with enterprise AI/LLM concepts: prompt engineering, hosted model APIs, tokens and context limits, hallucination risk, retrieval-augmented generation, and the data-privacy constraints governing regulated insurance data is plus
• Experience supporting a platform implementation, migration, or major upgrade - ideally including data migration, UAT, and post-go-live hypercare is ideal
• Experience working with 3 rd party vendors is ideal
• Must have excellent written and verbal communication skills and the ability to translate between technical and business audiences
• Must have comfort with change-management discipline: source control, ticketing, environment promotion, and release notes
• Must be able to respond to tickets requiring troubleshooting of the system
• Must have experience with development as well as support and configuration of the system
• Must have strong customer service and problem-solving skills
• Must have strong workflow experience within the software platform
• Must be able to handle enhancements, planning, and upgrades of the system
• Must have the ability to analyze and determine root cause of issues
• Must be able to interface with internal IT teams and external vendors to resolve problems
• Must have the ability to work with business stakeholders and various technical teams
• Must be able to work well in a team environment and independently

Responsibilities

• Lead development and support of a key core software system.
• Collaborate with business stakeholders to solve tickets and guide ongoing development and use of the system.
• Provide customer service and ensure smooth system operations.
• Coordinate with internal IT teams and external vendors as needed.

Skills

SQL queries

SQL stored procedures

Complex queries

C#/.NET

Full-stack development

REST APIs

Git / CI/CD

Jira

ServiceNow

AI prompts

AI/LLM concepts

Vendor coordination

Tools

Jira

ServiceNow

Azure DevOps

GitHub Actions

GitLab CI

Jenkins

Git

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Required Skills

• Must have 4+ years of strong SQL experience including SQL queries and stored procedures
• Must be able to write, tune, and troubleshoot complex queries against a production system database (joins, window functions, CTS's, execution plans) and must have relational data modeling ability
• Must have 4+ years of full-stack software development experience preferably with C#/.net
• Must have strong experience with ownership of production applications spanning database, back-end API, and web front-end
• Must have proficiency in one modern back-end language and framework
• Must have experience with Jira
• Experience with ticketing systems like ServiceNow is ideal
• Must have experience designing and consuming REST APIs and building system-to-system integrations, including authentication, payload validation, and error/retry handling
• Must have proficiency with Git-based source control and CI/CD pipelines (Azure DevOps, GitHub Actions, GitLab CI, or Jenkins), including automated testing in the build
• Must have some experience with basic AI prompts, or AI coding assistants in daily development, and have the judgment to review, test, and correct AI-generated code rather than accept it uncritically
• Experience or familiarity with enterprise AI/LLM concepts: prompt engineering, hosted model APIs, tokens and context limits, hallucination risk, retrieval-augmented generation, and the data-privacy constraints governing regulated insurance data is plus
• Experience supporting a platform implementation, migration, or major upgrade - ideally including data migration, UAT, and post-go-live hypercare is ideal
• Experience working with 3 rd party vendors is ideal
• Must have excellent written and verbal communication skills and the ability to translate between technical and business audiences
• Must have comfort with change-management discipline: source control, ticketing, environment promotion, and release notes
• Must be able to respond to tickets requiring troubleshooting of the system
• Must have experience with development as well as support and configuration of the system
• Must have strong customer service and problem-solving skills
• Must have strong workflow experience within the software platform
• Must be able to handle enhancements, planning, and upgrades of the system
• Must have the ability to analyze and determine root cause of issues
• Must be able to interface with internal IT teams and external vendors to resolve problems
• Must have the ability to work with business stakeholders and various technical teams
• Must be able to work well in a team environment and independently

Job/Project Description

This is a great opportunity for an experienced developer in P&C to work for a fast-growing enterprise organization. This role will lead the organization in developing and supporting a key core software system in their environment. In this role you will work directly with various business stakeholders across the company to solve tickets and help with their ongoing development and use of the system. For anyone with strong P&C system development experience and customer service skills, this is a great opportunity. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California Residents

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
• Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future