Technical Solutions Manager

CoreWeave; San Francisco (CA); On-site; USD 153,000 - 204,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Flexible PTO

Catered lunch

Equity awards

Tuition Reimbursement

Employee Stock Purchase Program

Job summary

CoreWeave is seeking a Technical Solutions Manager to join its Customer Experience organization. You will educate customers on the GPU-enabled AI platform, define deliverables, onboard clients, and ensure ongoing, high-performance operations within customer environments.

You will lead strategic relationships, translate customer needs into technical requirements, and coordinate across engineering, product, and operations to drive successful programs and influence product direction.

Qualifications

• B.S. in Computer Science or related discipline.
• 5+ years in technical program management, customer success, or professional services for cloud infrastructure/AI/ML.
• Strong written and verbal communication with senior stakeholders.
• Experience coordinating multiple teams to deliver long-running projects.
• Proactive, self-managed with willingness to seek help when needed.
• Familiarity with Kubernetes, GPU compute, AI/ML fundamentals.

Responsibilities

• Lead strategic customer relationships for adoption and satisfaction.
• Define technical requirements with customers and partners.
• Oversee end-to-end program execution including planning and risk management.
• Gather and share customer feedback to influence product direction.
• Foster cross-team collaboration among engineering, product, operations, support, and sales.
• Build relationships and secure resources to support objectives.
• Identify risks and communicate them to stakeholders early.
• Define KPIs and measure program success and impact.
• Drive process improvements to increase speed and quality.

Skills

Technical program management

Customer success management

Cloud infrastructure

Kubernetes

GPU compute

AI/ML applications

Stakeholder management

Communication

Education

B.S. in Computer Science

Tools

Kubernetes

Job description

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You'll Do

The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development.

About The Role

We are seeking a remarkable Technical Solutions Manager who shares our passion and has a deep understanding of GPU infrastructure & AI applications to join our CX Organization. The team is responsible for educating prospective customers on the technical value of CoreWeave, designing and defining customer deliverables and integration points, onboarding and enabling customers, and ensuring the successful ongoing operations of CoreWeave within customer environments.

In This Role, You Will

• Lead Strategic Customer Relationships: Ownership of technical customer relationships to ensure successful adoption and customer satisfaction.
• Define Customer Requirements: Collaborate with customers and partners to define technical requirements that meet the customer's needs for AI/ML.
• Drive End-to-End Program Execution: Oversee the execution of complex programs, including planning, resource management, risk assessment, and internal/external stakeholder engagement to ensure successful outcomes.
• Engage with Stakeholders/Influence product strategy: Gather, document, and communicate program requirements to ensure clarity, feasibility, and alignment with critical objectives. Share customer feedback with Product Management and Engineering, influencing product direction.
• Foster Collaboration: Facilitate effective communication among various teams, including engineering, product management, operations, support, and sales.
• Build Strong Relationships: Establish and maintain strong relationships with stakeholders to align program objectives and secure necessary resources and support.
• Proactively Manage Risks: Identify potential risks and issues throughout the program and proactively communicate to relevant stakeholders to drive resolutions and minimize impact.
• Measure Success: Define and track key performance indicators (KPIs) and metrics to measure program success and effectiveness.
• Drive Improvements: Identify and address inefficiencies to enhance operational speed and quality outcomes.

Who You Are

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 5+ years of experience in technical program management, customer success management, or professional services delivery management, with a focus on cloud infrastructure and AI/ML applications
• Strong communication skills through both long-form documents and short-form/asynchronous communications with internal and external stakeholders
• Proven track record of successfully organizing and coordinating the efforts of multiple teams to deliver long-running, complex projects with visibility to senior stakeholders.
• Experience with multiple staples of leadership, with the ability to work in a bottom-up leadership-style organization that focuses on enablement, communication, organization, and inspiration over task management.
• Demonstrated experience with proactive self-management, with examples of recognizing when to seek help and is willing to ask for it in a timely manner within a safe environment.
• Experience with client management within a cloud infrastructure landscape, ideally with an understanding of the fundamentals of Kubernetes, GPU compute, AI/ML, and high-performance computing

Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don’t check every box. Here are a few qualities we’ve found make someone successful on our team. If some of this describes you, we’d love to talk.

• You love to help solve challenging technical problems
• You're curious about the latest and greatest technologies in the AI space
• You're an expert in managing conflict and achieving mutually beneficial technical outcomes

Why CoreWeave?

About

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core

• Act Like an Owner

• Empower Employees

• Deliver Best-in-Class Client Experiences

• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $153,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

California Applicants

California Consumer Privacy Act

Equal Opportunity & Accommodations

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [e-mail].

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C.

• 1157, or (iv) asylee under 8 U.S.C.
• 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.