Technical Solutions Engineer

RippleMatch Inc.; Madison (WI); On-site; USD 75,000 - 95,000; Full time

Job summary

RippleMatch Inc. is looking for a Technical Solutions Engineer to work on software impacting 305 million patients worldwide. You will diagnose critical problems and manage their implementation across various stakeholders and locations.

The position offers a merit-based compensation reflecting your impact, alongside comprehensive benefits like annual raises, bonuses, and stock grants. The role requires relocation to Madison, WI and a Bachelor's degree or higher.

Qualifications

• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID-19 vaccination required.

Responsibilities

• Diagnose complex problems and identify solutions.
• Manage implementation of solutions across multiple locations and stakeholders.

Education

Bachelor's degree or greater

Job description

Technical Solutions Engineer

Problem-solving with a purpose.

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission‑critical and complex problems. You’ll need to diagnose the problem, identify a solution, and manage the implementation of that solution, sometimes across multiple physical locations and stakeholders.

Learn more about our team at https://careers.epic.com/Jobs/Technical-Solutions-Engineer.

Our clients include top‑ranked health systems in U.S. News and World Report such as Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers including the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more.

Epic is located just outside Madison, Wisconsin, the city’s tech market and university hub.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit‑based compensation will reflect the impact your work has on the company and our customers, and you’ll also be eligible for annual raises and bonuses, stock grants, and other opportunities.

As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients. Diversity, equity, and inclusion are written into our principles. Research shows that individuals from historically underrepresented communities are less likely to apply for roles unless they feel wholly qualified. We encourage all who are interested to apply. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.

Requirements

• Bachelor’s degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination