Technical Solutions Consultant, Google Home

Google; Mountain View (CA); On-site; USD 126,000 - 180,000; Full time

Job summary

Google is hiring a Technical Solutions Consultant for Google Home in Mountain View, CA. You will lead cross-functional teams spanning Engineering, Sales, and Product Management to drive technical relationships with our largest advertising clients and product partners.

You will oversee design, testing, data analysis, and operational execution of Google's Home products, translating partner use cases into actionable recommendations and developing onboarding resources and program roadmaps.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with debugging and troubleshooting.

Responsibilities

• Understand partner use cases and offer insights on development integration as a subject matter expert.
• Drive partners and internal teams toward successful, on-time launches.
• Manage program launch timelines, mitigate risks, and communicate with cross-functional teams and partners.
• Communicate technical feedback from partners to the Product and Software Engineering teams.
• Travel domestically and internationally as needed.

Skills

Troubleshooting

Debugging

Mentoring

Education

Bachelor's degree or equivalent practical experience

Job description

Technical Solutions Consultant, Google Home

Company: Google

Location: Mountain View, CA, USA; New York, NY, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 3 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with Debugging and Troubleshooting.

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
  
• Experience with stakeholder management.
• Experience with Product Roadmaps.

About the job

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

In this role, you will serves as a primary technical point of contact and account manager for Home Hardware and Software partnerships, empowering partners to successfully integrate with Google Home platform services and devices. You will leverage deep understanding of product functionality and integration acumen to provide expert guidance on design, development, and integration of Google's Home products to impact millions of end users - translating partner use cases into actionable recommendations. You will create comprehensive resources, including partner onboarding and integration processes and materials, program roadmaps, and reports, and contribute to product planning where appropriate. You will work closely with our Product and Engineering teams to ensure partner needs are heard/actioned.

The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays.

The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful.

Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $126000 - $180000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Understand partner use cases and offer insights and recommendations on development integration, acting as a subject matter expert.
• Drive partners and internal teams toward successful, on-time launches.
  
• Manage program launch timelines, mitigate risks, and communicate with cross-functional teams and partners.
• Communicate technical feedback from partners to the Product and Software Engineering teams.
  
• Travel domestically and internationally as needed.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.