Technical Services Technician

Plumbing Professors; Cleveland (OH); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid holidays

Paid time off

Employee Assistance Program

Job summary

BELFOR Holdings is hiring an Electronic Technician to decontaminate electronic and electro-mechanical equipment affected by fire or water damage. You will perform detailed disassembly, cleaning, drying, and reassembly while ensuring safety and quality standards are met.

Working with a multi-disciplinary team, you will document procedures, manage timelines, and travel to support BELFOR offices as needed. A strong focus on accuracy, customer service, and adhering to safety procedures is essential.

Qualifications

• MSDS knowledge and safety protocols.
• 2-3 years minimum of electrical / electronic / mechanical experience.
• High School Diploma / GED.
• Ability to communicate with a variety of employees.
• Strong organizational and time-management skills.

Responsibilities

• Create workshop file at the commencement of the job.
• Assessment of damaged equipment to develop a cost effective plan for restoration or replacement.
• Disassembly of equipment for detailed cleaning, and reassembly after cleaning and drying.
• Detailed cleaning of equipment through HEPA vacuuming, chemical washing and drying.
• Testing of equipment to ensure it is functioning properly.
• Document all processes, equipment usage and time and labor during the job.
• Attend safety training courses as required.
• Ability to travel extensively to support other BELFOR offices.
• Define and agree with management on decontamination processes and QA measures.
• Ensure procurement does not delay progress and maintain necessary documentation.

Skills

Electrical/Electronic Experience

Safety protocols (MSDS)

Communication skills

Team collaboration

Education

High School Diploma / GED

Job description

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

The Electronic Technician will be responsible to carry out the decontamination of technical equipment (electronics, electro-mechanical equipment, etc...), affected by a variety of contaminants (most often fire or water damage). The Electronics and Machinery Technician role is an integral part of the company's operations. This person performs detailed assembly and disassembly of various electronic and electro-mechanical equipment and utilizes specialty chemical and mechanical processes to remove unwanted contaminants from these items. They will be working with a team of multi-disciplined technicians from a variety of cultural backgrounds. It is the Electronic Technician's responsibility to perform their decontamination duties, being conscious of their welfare, and ensure that company quality and safety procedures are being adhered to, and that all items of equipment are inspected prior to returning to the client.

Key Responsibilities

• Create workshop file at the commencement of the job
• Assessment of damaged equipment to develop a cost effective plan for restoration or replacement
• Disassembly of equipment for detailed cleaning, and reassembly of equipment after it has been cleaned and dried
• Detailed cleaning of equipment through HEPA vacuuming, chemical washing and appropriate methods for contamination free drying
• Testing of equipment to ensure it is functioning properly
• Manage and document all processes, equipment usage and time and labor during the duration of the job and submit timely to office
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information
• Attend BELFOR sponsored operations and safety training courses as required
• Ability to travel extensively to perform work in support of other BELFOR offices or in support of area-wide disasters.
• Define, and agree with the General Manager/Project Manager prior to job commencement, specific decontamination processes and QA measures which will be followed throughout the job (making use of standard work instructions where these exist).
• Manage preparation for any job as instructed by the appointed Project Manager, ensuring chemicals, materials etc which may be required are on hand so that procurement will not disrupt progress / delay delivery.
• Ensure all required documentation is completed throughout the job, in a timely manner. This includes labor and materials recording, disassembly documentation, transfer logs, defect reports etc.
• Ensure work instructions and quality control requirements are followed on every item of equipment.
• Undertake final inspection on all items of equipment prior to dispatch back to the Client
• Assist with achieving department goals
• Other projects and duties as assigned.

Experience and Qualifications

• MSDS knowledge and safety protocols
• 2-3 years minimum of electrical / electronic / mechanical experience
• High School Diploma / GED
• Ability to successfully work and communicate with a variety of employees.
• Ability to perform technician tasks personally or supervise others to perform the needed tasks.
• Strong follow-up skills; ability to organize applicable job timelines and follow up with internal and external contacts as needed.
• Strong written and oral communication skills; including the ability to present ideas and suggestions clearly and effectively.
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast paced environment.
• Self-motivated; ability to work both independently to complete tasks and respond to requests as well as collaborating with others to utilize resources and knowledge in identifying high quality

Physical Requirements

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
• Sitting or standing for extended periods of time
• Manual dexterity needed for keyboarding, assembly, disassembly, cleaning, and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

BELFOR Holdings is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions.All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.