Technical Services Specialist II

Hydrogen Group; Juno Beach (FL); On-site; USD 35,817 - 42,705; Full time

Job summary

A leading energy organization is seeking a Technical Services Specialist to support physical access systems across multiple power generation facilities. This role is focused on ensuring system efficiency, security, and overall performance. Candidates should have at least a high school diploma, with relevant experience in system administration, excellent communication skills, and analytical abilities. This position is offered on a 12-month contract basis with pay ranging from $26 to $31 per hour.

Qualifications

• 4+ years of relevant experience in system administration.
• Strong analytical problem-solving and root cause analysis skills.
• Excellent documentation and technical writing skills.

Responsibilities

• Configure and manage physical access system settings.
• Administer user access and monitor system performance.
• Act as primary point of contact for troubleshooting issues.

Skills

System administration experience

Analytical problem-solving

Attention to detail

Excellent communication

Documentation skills

Education

High School Diploma or GED

Bachelor's Degree or equivalent experience

Job description

A large energy organization is seeking a Technical Services Specialist with strong system administration experience to support physical access systems across multiple power generation facilities. This role focuses on driving efficiency, reliability, security, and overall system performance.

Position Summary

Technical Services Specialist

Location: Juno Beach, FL
Schedule: Standard Office Hours
Duration: 12-Month Contract
Pay Range: $26-31/hr

Responsible for configuring, maintaining, and supporting a physical access management application in support of power generation operations.

Key Responsibilities

• Configure and manage physical access system settings, including programming access points at new facilities
• Administer user access, role changes, privileged user assignments, and ongoing permission management
• Conduct regular audits and validation checks to ensure credential integrity
• Perform routine system maintenance and monitor system performance
• Act as primary point of contact for troubleshooting and issue resolution
• Support project teams during initiation and planning phases for new implementations
• Develop user documentation, training materials, and procedural guides
• Coordinate system upgrades and implementation of new features
• Perform additional duties as assigned

Required Qualifications

• High School Diploma or GED
• Bachelor's Degree or equivalent experience
• 4+ years of relevant experience
• Strong attention to detail
• Analytical problem‑solving and root cause analysis skills
• Excellent communication and collaboration skills
• Ability to work independently and within a team environment
• Strong documentation and technical writing skills

Preferred Qualifications

• Bachelor's Degree
• 5-7+ years of experience as a Systems Administrator
• Experience with cloud‑based management services