Technical Services Representative - SiC

Ovivo; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k Match

Life insurance

Disability insurance

PTO

Job summary

Ovivo is seeking a Technical Services Representative to commission, start up, service, and upgrade SiC water and wastewater systems across the US. This role is primarily field-based with occasional work from the Austin, TX office and shop.

You will troubleshoot electrical and control systems, train clients, and coordinate with multidisciplinary teams while supporting environmental sustainability. A strong engineering background and willingness to travel are required.

Qualifications

• Experience with commissioning and startup of water treatment systems.
• Ability to troubleshoot mechanical, electrical, and control systems.
• Willingness to travel up to 70% across the US/Canada.
• Strong communication and teamwork skills.

Responsibilities

• Participate in system wet testing, commissioning, and startup at client sites and fabrication facilities.
• Coordinate with cross-disciplinary teams including project management, automation, and drafting.
• Perform maintenance, modification, and calibration on treatment equipment.
• Identify, plan, and execute small repairs and upgrades.
• Troubleshoot pumps, blowers, instrumentation, and automation hardware.

Skills

Commissioning

Startup

Field service

Travel 70%

PLC programming

HMI troubleshooting

Electrical systems

Education

Bachelor's degree in Engineering

Tools

PLC programming

Electrical testing

Job description

The Technical Services Representative will focus on the general commissioning, start-up, servicing, u pgrading, and aftermarket care of Ovivo SiC Water and Wastewater Systems as well as client ownedsystems throughout the US.

In this role, you will play a key part in helping customers solve critical water and wastewater treatment challenges while ensuring optimal system performance and reliability. This is an exciting opportunity to make a meaningful impact on environmental sustainability by supporting innovative treatment technologies. We are seeking team members who share our commitment to treating water the way it deserves to be treated and who are passionate about delivering exceptional technical service and customer support.

This position requires up to 70% travel to customer sites throughout the United States during peak business periods. The role is primarily field-based, with occasional work performed from the Austin, TX office and shop. Infrequent on-call support may also be required.

What is the role?

• Participate intimately in system wet testing, commissioning, and startup both locally in fabrication facilities and at client site(s) including systematic testing and documentation of process control, equipment calibration, and overall system functionality per engineered design; facilitate system turnovers and training to clients.
• Coordinate with multidisciplinary project teams including applications engineering, project m anagement, automation and electrical, drafting, and document control. Provide input into product development and system design.
• Perform mechanical and equipment manufacturer specific maintenance, modification, and calibration as required on all treatment-based equipment including online analytical systems.
• Identify, plan, and execute projects including but not limited to small repairs and upgrades, maintenance.
• Conduct mechanical, electrical, and controls troubleshooting on equipment such as pumps, blowers, instrumentation, and automation hardware.
• Interpret detailed operational data and provide guidance and direction in the operation and troubleshooting of water systems as necessary.
• Perform basic programming and electrical tasks including but not limited to troubleshooting and updating PLCs, and HMIs
• Develop and review Standard Operating Procedures and Job Hazard Analysis as required for onsite tasks
• Act as single point of contact for clients, contractors, and direct reports in relation to overall site works
• Manage site action logs as required for ongoing item tracking
• Participate in and direct all EHS program related activities per company safety policies
• Other duties as assigned

Does this sound like you?

• 3-5 years' experience servicing and/or commissioning water and wastewater treatment systems, Ultrafiltration technology (preferred ).
• Degree in engineering or related field. A combination of less formal education and experience may also be considered
• Demonstrated understanding of water and wastewater treatment process, equipment and systems including all mechanical, electrical, and programming aspects (preferred ).
• Experience working in municipal and/or industrial settings
• Excellent communication skills both verbal and written with the ability to liaise professionally with coworkers and clients
• Superior organizational and time management skills; ability to multitask while meeting deadlines
• Experience in execution of commissioning and startups of equipment
• Strong understanding of safety and worksite requirements
• Understanding of Environmental Regulation related to water and wastewater treatment and discharge (preferred )
• Fluent in standard computer programs and Microsoft Office Suite programs including but not limited to Excel, Outlook, SharePoint, Word and PowerPoint.
• Eagerness to travel and spend time at job sites. This role requires approximately 70% travel (US and Canada).
• Must hold a valid driver's license and passport

Employees are responsible for working safely and in compliance with all applicable health, safety, environmental, and regulatory requirements; following established safety procedures and management instructions; ensuring their work does not create hazards for themselves or others; promptly reporting unsafe conditions, injuries, illnesses, or incidents; cooperating in incident investigations and corrective actions; and supporting Ovivo's early and safe return-to-work initiatives.

Don't meet every requirement? If you carry a strong sense of ownership and teamwork in everything you do, and have a willingness to learn, we'd like to hear from you anyway.

What we offer as an employer

At Ovivo, teamwork is at the heart of everything we do. We value work-life balance and strive to provide an engaging work environment along with excellent benefits and career progression opportunities.

Benefits - all full-time employees are eligible for Ovivo's generous benefits package that includes:

• Medical, Dental and Vision benefits
• 401k Match (up to 4%)
• Company paid life insurance along with company paid short and long-term disability
• 11 paid holidays
• Three weeks of PTO to start (hire date determines number of PTO hours for the first year)
• Roll over of 64 PTO hours to the following year
• Sixteen personal hours (hire date determines number of personal hours for the first year)
• Days off between Christmas Eve and New Year's Day - paid by the company with no impact to PTO balance.
• Profit sharing/bonus opportunity

At Ovivo we are committed to providing working environments where everyone is included and treated fairly and with respect.

About Ovivo

Ovivo is a global provider of equipment, technology, and systems producing among the purest water and treating some of the most challenging wastewater in the industry. Ovivo is a powerful global brand with renowned trademarks, possessing more than 150 years of expertise and references in water treatment, supported by its proprietary products, advanced technologies, and extensive system integration knowhow. Ovivo delivers conventional to highly technological water treatment solutions for the industrial and municipal markets and leverages its large installed base of equipment around the world to offer parts and services to its customers. Ovivo is dedicated to innovation in an industry that is in constant evolution and offers water treatment solutions that are cost-effective, energy-efficient, and environmentally sustainable.