TECHNICAL SERVICES MANAGER

Knife River - SD; Sioux Falls (SD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Paid Time Off

8 Paid Holidays

Company Paid Life Insurance

Short-term Disability

Employee Assistance Program

Years of Service Recognition

Job summary

Knife River - SD is seeking a Quality Control Manager to plan, direct, and coordinate quality control programs across Knife River - SD and Knife River Midwest. You will manage design and testing of aggregate, asphalt, and ready mix products to meet quality requirements at best cost.

You will lead inspection teams, develop training for quality, investigate complaints, and ensure compliance with OSHA, EPA, and state regulations while maintaining budget and collaborating with plant managers.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and ability to work independently.

Responsibilities

• Develops and analyzes data to determine standards and quality objectives for finished products.
• Directs inspection and testing activities to ensure continuous control over materials and products.
• Plans, promotes and organizes training related to quality and reliability.
• Investigates customer complaints regarding quality and identifies root causes.
• Oversees labs and equipment maintenance and housekeeping.
• Ensure OSHA, EPA, DNR, safety and environmental regulation compliance.
• Coordinate with plant managers to maximize reliability and minimize costs.
• Purchase parts and equipment within budget and communicate results to stakeholders.

Skills

Communication

Organizational skills

MS Office

Independent work

Education

Bachelor's degree in construction/engineering

Tools

Command Alkon

Stonemont

Apex

Job description

At Knife River, we take care of our teams because we know they are the foundation of our success. We are one of the nation's largest construction materials producers and contractors, and our goal is to build strong teams that, in turn, build strong communities. Join us and make an impact that will last for generations.

ROLE OVERVIEW:

Plans, directs, and coordinates quality control program for Knife River - SD and Knife River Midwest designed to ensure continuous production of products consistent with established standards. Manage the design and testing of aggregate, asphalt and ready mix products to meet customer quality requirements at best or at lowest cost.

DUTIES AND/OR RESPONSIBILITIES

1. Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
2. Directs, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities and products.
3. Plans, promotes and organizes training activities related to product quality and reliability.
4. May investigate and adjust customer complaints regarding quality.
5. Identify the needs, hire, train, coach and schedule personnel to meet the needs of labs at all aggregate, ready mix & asphalt plants.
6. Familiar with a variety of operational concepts, practices, and procedures.
7. Purchase parts, supplies and new equipment while maintaining the set budget.
8. Assure tests are accurately done and results are communicated in a timely manner to all stakeholders
9. Research the quality and design of materials for bidding projects, design and implement better methods, and research new techniques and equipment
10. Oversee the repairs, maintenance and housekeeping of labs and equipment
11. Communicate effectively (verbal, listening, written) and work with difficult people under high stress situations. Self-motivated, team-player with good interpersonal skills; ability to maintain positive customer relations and act courteous/respectful of others.
12. Troubleshoot and problem solve situations/problems (material quality, equipment operation/repair, etc.).
13. Monitor and discuss production problems with co-workers and managers/supervisors.
14. Ensure OSHA, EPA, DNR, safety and environmental regulation compliance.
15. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITITES

1. Excellent written and verbal communication skills.
2. Strong organizational skills.
3. Knowledge of MS Office (Word, Excel, Outlook).
4. Able to work independently and under time constraints.

MINIMUM REQUIREMENTS

1. Bachelor's degree in majors related to construction, engineering, related fields, or equivalent experience.
2. Five or more years of proven experience in the construction materials industry.
3. Comprehensive technical knowledge of concrete, aggregate & asphalt properties, design, application, durability, standards, production, testing, and quality assurance and control.
4. The Ideal candidate has a diverse background in aggregates, asphalt, ready mix and admixtures.
5. Industry and sustainability accreditation or certification or the ability to obtain.
6. Proficient with MS Office suite of products and industry-related computer software (Command Alkon, Stonemont, Apex etc.)
7. Excellent verbal, written, and presentation skills.

BENEFITS:

• Medical, Dental, & Vision Insurance
• Health Savings and Flexible Spending Accounts
• 401(k) with Company Match
• Profit Sharing
• Paid Time Off
• 8 Paid Holidays
• Company Paid Life and AD&D Insurance
• Short-term Disability
• Employee Assistance Program
• Years of Service Recognition
• Voluntary Life Insurance for Employees, Spouses, and Dependents
• Critical Illness Plan
• Accident Coverage Plan
• Hospital Indemnity

ADDITIONAL INFORMATION:

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal laws.

Subject to pre-employment drug testing and background checks.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.