Technical Services Manager

0035 Tyson Shared Services, Inc.; Council Bluffs (IA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Tyson Foods is seeking an experienced R&D Technical Service Manager to provide leadership and technical direction for Research and Development Technical Services at assigned manufacturing facilities and co-manufacturers.

You will act as SME for processes, own manufacturing instructions, lead plant commercialization, process validation, and continuous improvement while collaborating with R&D Scientists, Operations, Engineering, Quality, and suppliers to ensure safe, reliable, cost-effective

Qualifications

• Education: BS, MS or PhD in Food Science, Meat Science, Food Engineering or related field.
• Experience: minimum of 5 years in food manufacturing, R&D, technical services, or process engineering.
• Strong communication and cross-functional collaboration capabilities.

Responsibilities

• Serve as SME for assigned manufacturing processes and products.
• Own and maintain manufacturing instructions (MI) including equipment and cook/oven parameters.
• Lead process validation, plant trials, and commercialization activities.
• Support first production, new product introductions, and ongoing plant execution.
• Provide technical support to manufacturing teams for problem resolution.

Skills

Leadership

Analytical thinking

Communication skills

Travel willingness

Education

BS/MS/PhD in Food Science or related field

Tools

Microsoft Office

Manufacturing systems

Data platforms

Digital tools

Job description

Job Details: This role provides leadership and technical direction for Research and Development Technical Services at assigned manufacturing facilities and co‑manufacturers. The R&D Technical Service Manager serves as the subject matter expert (SME) for assigned processes and acts as the owner of manufacturing instructions. The position leads plant commercialization, process validation, and continuous improvement initiatives while partnering cross‑functionally with R&D Scientists, Operations, Engineering, Quality, and external suppliers. The role ensures safe, reliable, and cost‑effective manufacturing execution while supporting business growth, innovation, and operational excellence.

Key Responsibilities

• Serve as the subject matter expert for assigned manufacturing processes and products
• Own and maintain manufacturing instructions (MI), including equipment, process settings, and cook/oven parameters
• Lead and oversee process validation, plant trials, and successful commercialization activities
• Support first production, new product introductions, and ongoing plant execution
• Provide technical support to manufacturing teams for problem resolution and operational challenges
• Lead structured problem‑solving for product quality and manufacturing issues using data analysis and plant trials
• Partner with R&D Scientists to ensure manufacturability and process capability during product development
• Execute and support cross‑qualifications, specification change qualifications, and line validations
• Support new line start‑ups, automation projects, repatriations, co‑manufacturing transitions, and new plant start‑ups
• Drive process improvements, specification optimization, and cost‑reduction initiatives
• Apply food science and process technology principles to improve yield, quality, and consistency
• Support capital planning by advising on equipment selection, design, and resource needs
• Collaborate with engineering teams and external equipment suppliers to evaluate and validate new technologies
• Conduct routine manufacturing instruction audits to ensure accuracy and data integrity
• Utilize systems such as NPD, Global Specification Management (GSM), and DevEx proficiently
• Support data and digital initiatives, including MI design and cleansing for enterprise platforms
• Travel as needed to support assigned and unassigned facilities based on business priorities
• Lead or support special projects and other duties as assigned

Requirements

• Education: BS, MS or PhD in Food Science, Meat Science, Food Engineering or related field.
• Experience (minimum of 5 years in food manufacturing, R&D, technical services, or process engineering). Bakery manufacturing experience is a plus. Demonstrated experience supporting plant commercialization, process validation, and manufacturing operations. Experience working with cross‑functional teams in a manufacturing environment.
• Computer Skills: Proficient in Microsoft Office or equivalent software. Experience with manufacturing systems, data platforms, and digital tools preferred.
• Communication Skills: Strong verbal and written communication skills. Ability to communicate technical information clearly to both technical and non‑technical audiences. Effective collaboration and stakeholder engagement capabilities.
• Special Skills & Physical Requirements: Strong analytical and problem‑solving skills. Ability to work independently while influencing cross‑functional teams. Solid understanding of food processing equipment and manufacturing systems. Willingness to travel to manufacturing facilities as required. Ability to work in manufacturing environments, including lifting up to 40 pounds and exposure to plant conditions.
• Supervisory Responsibilities: Management and supervisory responsibilities may be applicable, depending on assignment.
• Travel: Travel required based on plant assignment and business needs (may exceed 25%).
• AI Tools: All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI‑generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI‑enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI‑supported outcomes.

Relocation Assistance: Eligible: Yes.

Work Shift: 1ST SHIFT (United States of America).

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy! We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business. We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Tyson Foods, Inc. is an Equal Opportunity Employer.

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