Technical Services Engineer/Technologist

NCS Multistage, LLC; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

NCS Multistage, LLC is seeking a Technical Services Engineer in Houston, Texas. This full-time position involves supporting technology through planning, operational support, and providing technical assistance to sales teams.

The ideal candidate will hold a BS in Engineering, have industry experience, particularly in coiled tubing and drilling, and possess strong analytical skills. Additional requirements include proficiency in Microsoft Office and effective communication abilities.

Qualifications

• BS Degree in Engineering from an accredited College or University.
• Industry related experience including coiled tubing and drilling.
• Offshore operational experience preferred.

Responsibilities

• Support NCS technology by providing planning and operational support.
• Provide technical support to Sales and Business Development teams.
• Track new products and technologies through field testing.

Skills

Engineering principles

Analytical skills

Microsoft Office

Communication skills

Organizational skills

Education

BS Degree in Engineering

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Services Engineer/Technologist

Full Time Professional Chasewood, Houston, TX, US

7 days ago Requisition ID: 1421

Department – Technical Services

Reports to – Global Tech Services Manager

Job Summary

The Tech Service Eng./Tech. is primarily responsible to create an atmosphere to educate, train, develop and motivate through supervision and mentorship. They will lead by example always following company policies and procedures along with projecting integrity. They will maximize sales and profits by providing unmatched service to our clients.

Key areas of responsibility

• Support NCS technology by providing pre-job planning, real time operational support, and post-job reviews
• Track new products & technologies through field testing & performance data studies
• Prepare job modeling reports for internal and external customers utilizing third party software and in-house applications
• Liaison with Engineering and Product Line with product field design and required modifications
• Provide technical support to the Sales and Business Development teams
• Communicate with Operations to enhance customer support
• Take lead on assigned NCR investigations and ensure the proper processes and resolution are completed and documented to prevent recurrence
• Take lead on assigned projects with objectives including product performance improvements, NCS processes improvements, and product cost reduction opportunities
• Interface with internal and external customers if job problems occur
• Run/start jobs if field personnel are not available
• Prepare Technical Sheets for Sales and Operations utilizing NCS developed applications
• Promote safe work practices and higher standards of performance
• Support and uphold HS&E policies and procedures of NCS and the customer
• Alignindividual goals with NCS’s corporate goals, while adhering to and promoting the NCS Promise
• Participate in Personal Development for Success (PDS)
• Other duties, relevant to the position, shall be assigned as required

Knowledge, Skills & Abilities

• BS Degree in Engineering from an accredited College or University; required
• Industry related experience including coiled tubing, fracturing, drilling, downhole tool operations; asset
• Offshore operational experience and knowledge; asset
• Highly analytical and gravitated to further analytical development
• Proficient with Microsoft Office Suites
• Work with other teams, and exhibit effective communication
• Self-motivated with excellent organizational and time management skills
• Excellent judgement, high level of efficiency & work ethic
• Ability to handle multiple priorities simultaneously, manage priorities
• Ability to handle stressful situations
• Ability to perform job responsibilities in all weather conditions
• Perform physical labour when necessary, in addition to standing or travelling for long periods of time
• Ability to move or lift 25lbs – 50lbs

Additional Information

• FLSA Status: Exempt
• Employment Classification: Full-time, Regular
• Work Schedule: Monday – Friday, on call 24/7 for technical reference, holiday and weekend work is required at times
• Special Equipment: Laptop
• Travel: Domestic and international travel to various field and office locations required
• Participate in online meetings that are scheduled catering to international time zones will be required at times
• Eligibility: Field Compensation Rates
• Criminal background check required for all positions
• Safety sensitive positions will require additional pre-employment testing

Core Competencies

• Teamwork/Collaboration – Able to work cooperatively with other individuals
• Service Focus – Builds & maintains customer satisfaction and provides excellent service to internal & external customers
• Decision Making – Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
• Ethics & Integrity – Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
• Problem Solving – Ability to approach a problem by using a logical, systematic, sequential approach
• Continuous Improvement – Ongoing improvement of products, services, or processes through incremental & breakthrough improvements
• Accountability – Obligation or willingness to be answerable for an outcome