Technical Services Engineer

Eliassen Group; Dover (DE); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading consulting company is seeking a Technical Services Engineer to interact with customers, analyze system issues, and conduct training. The role requires extensive experience with RHEL, Ansible, and Cisco, along with current certifications and a Bachelor's degree in a related technical field. This contract-to-hire opportunity offers a comprehensive benefits package and requires US citizenship and an active DoD Secret Clearance.

Benefits

Medical benefits

Dental benefits

401k with company matching

Life insurance

Qualifications

• US Citizenship required.
• Proven ability to work with IP/Network problems at all layers of OSI model.
• Experience administering and troubleshooting Cisco Networks, Routers, Switches, and Firewalls.

Responsibilities

• Interact with customers on solving problems.
• Analyze system issues and perform corrective actions.
• Conduct training at various local and remote sites.
• Participate in 24/7 on-call duty rotation.

Skills

RHEL

Ansible

Cisco

Linux based servers

IP/Network problems

Cisco Networks

Troubleshooting

DoD Secret Clearance

CCNA or higher

Education

Bachelor's degree in related technical field

Job description

Technical Services Engineer

Anywhere

Type: Contract

Category: Engineer

Industry: Technology

Workplace Type: Remote

Reference ID: JN -102025-104080

Date Posted: 10/15/2025

One team. Global challenges. Infinite opportunities. We’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, we have helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

This is a contract-to-hire opportunity. Applicants must be willing and able to work on a W2 basis and convert to FTE following contract duration. For our W2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities

• Interact with customers on solving problems
• Analyze system issues and perform corrective actions
• Perform On‑Site maintenance at each site as the need arises
• Conduct training at various local and remote sites
• Design and update training and operator manuals used by the customer
• Perform remote maintenance and software updatesOperate and maintain customer and Viasat L‑band Networks
• Configure and update Network configuration changes
• Software testing and integration
• Confirm Network configuration changes in a lab environment and deploy tested network configuration changes to a production environment
• Participate in 24/7/365 on‑call duty rotation and respond to customer escalations

Experience Requirements

• Proven experience using RHEL, Ansible, Cisco
• Demonstrated experience with Linux based servers
• Proven ability to work with IP/Network problems at all layers of OSI model
• Experience administering and troubleshooting Cisco Networks, Routers, Switches and Direwalls
• Current Security+ certification
• Current CCNA or higher certification (CCNP, CCIE, CISSP)
• Bachelor's degree in related technical field or directly related experience
• US government position. US Citizenship required
• Active DoD Secret Clearance
• Ability to travel up to 50% both CONUS and OCONUS

Education Requirements

• Must have an active DoD Secret Clearance

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre‑tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked‑in state/locality.

About Eliassen Group: Eliassen Group is a leading strategic consulting company for human‑powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.