Technical Service Representative

Ecolab; Atlanta (GA); On-site; USD 35,817 - 46,838; Full time

Benefits offered by this job

Paid training

Benefits starting day 1

Stock purchase plan

Job summary

Nalco Water, an Ecolab Company, seeks a Technical Service Representative for the Downstream group. This role offers a paid training program, a path for career advancement in service, sales, or management, and comprehensive benefits from day one.

The position involves hands-on service, inventory management, and collaboration with Sales Reps to optimize customer operations and product applications.

Qualifications

• High school diploma or equivalent.
• Valid Driver's License.
• No immigration sponsorship offered.

Responsibilities

• Supports services including sample testing, maintenance, and inventory management.
• Delivers chemicals to customers following DOT requirements.
• Maintains accurate service reports and tracks equipment performance.
• Provides routine service support to Sales Reps in district accounts.
• Performs system analysis and provides written recommendations.
• Assists with start-ups of new applications and field evaluations.

Skills

Problem solving

Mechanical aptitude

Customer service

Education

High school diploma or equivalent

Job description

Technical Service Representative – Downstream Group

Full job description Nalco Water, an Ecolab Company, has an immediate need for a Technical Service Representative in our Downstream group. If you are a strong operations professional with a proven track record of success working in the oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits.

What’s in it for you:

• Enjoy a paid training allowing you to learn from successful professionals
• Opportunity for a long term, advances career path in service, sales, or management
• Access to best-in-class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top‑notch training and personal protection equipment
• Comprehensive benefits package starting day 1 of employment — medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

What Will You Do:

• Supports services including sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
• Delivers chemical to customers as needed following DOT requirements
• Conducts regular inventory per the customer requirements and records in appropriate place
• Maintains accurate service reports, monitors the performance of equipment and informs engineers of recurring issues
• Provides routine service support to Sales Reps in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
• Engages in problem‑solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
• Assists Sales Reps with start‑ups of new applications in both existing customer and in new accounts, site surveys, product application audits and field evaluation of new products

Minimum Qualifications:

• High school diploma or equivalent
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• No immigration sponsorship offered

Preferred Qualifications:

• 2 years of industry experience
• Basic problem‑solving skills
• Basic mechanical aptitude

Physical Demands:

• Able to lift and carry 50 pounds
• Have the ability to bend, squat down, and reach above your head
• Ability to climb stairs and ladders

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Annual or Hourly Compensation Range:

30.00 (Annual or Hourly Compensation Range is based on full‑time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.)

Benefits:

Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of our associates and their families. Ecolab has the following US benefit offerings: Medical/Prescription Coverage, Health Savings Account, Wellness Program, Dental, Vision, Flexible Spending Accounts (Health Care, Limited Purpose Health Care, Dependent Care), Employee Assistance Program, Life Insurance Plans (Basic Life, Optional Employee Life, Spouse Domestic Partner Life, Dependent Child(ren) Life, Accidental Death and Dismemberment Insurance, Business and Travel Insurance), Disability (Short‑Term, Long‑Term and Optional Long‑Term), 401k Savings Plan, Pension Plan, Retirement Health Care Benefits, Employee Stock Purchase Plan (Full‑Time Associates), Long‑Term Incentives (Executive Level), Short‑Term Incentives, Group Legal Services, Education Assistance Program, Time Off (Vacation, Holiday, Jury Duty and Bereavement leave), Parental Leave (Medical/Short‑Term Disability and Paid Parental Leave), Adoption Assistance, Discount on Day Care Services, Caregiver Services and Voluntary Benefits (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Auto and Homeowners Insurance, Pet Insurance, Identity Theft Protection and Employee Discount Program). On‑Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid‑19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer‑facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Amenities

Americans with Disabilities Act (ADA) – Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.