Technical Service Engineer II

Westlake Chemical; Longview (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Westlake Chemical seeks a technically skilled engineer to provide comprehensive support to production teams, sales, and customers, ensuring quality, process optimization, and compliance for polyolefin resins. You will develop data sheets, competitive resin guides, and collaborate with Sales and Marketing to introduce new products.

Requirements include a BS in Engineering (Chemical/Mechanical) and 5 years of polyolefins experience, plus proficiency in Word, PowerPoint, and Excel.

Qualifications

• 5 years of polyolefins experience in technical service, production, quality control, or R&D.
• BS in Chemical or Mechanical Engineering.
• Proficient with Word, PowerPoint, and Excel.

Responsibilities

• Provide technical support to plant operations and resolve quality issues; maintain product specifications.
• Evaluate commercial/experimental products and audit competitive resins; suggest improvements or new products.
• Serve as a technical liaison to customers; introduce new products and provide training/start-up assistance.
• Prepare product data sheets and resin guides; summarize market trends and technical issues.
• Represent Westlake in trade and technical associations (SPI, SPE, ASTM, TAPPI, NFPA).
• Ensure safety practices in lab and plant environments; report incidents and attend safety meetings.
• Communicate with management and collaborate across levels; assist colleagues as needed.
• Travel as required, up to 50% of time.

Skills

Polyolefins technical service

Cross-functional collaboration

Technical documentation

Education

Bachelor's degree in Engineering (Chemical or Mechanical)

Tools

Word

PowerPoint

Excel

Job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

SUMMARY

Provide comprehensive technical assistance to production teams, sales, and customers to ensure Westlake maintains its position as a leading manufacturer of high-quality polyethylene resins. This includes supporting plant operations, resolving product quality issues, and optimizing fabrication processes. The role involves evaluating commercial and experimental products, developing and maintaining product specifications, and preparing technical documentation such as data sheets and competitive resin guides. Additionally, you will collaborate with Sales and Marketing to introduce new products, provide training and start-up assistance to customers, and represent Westlake in industry associations. A strong focus on safety, effective communication, and market awareness is essential to drive innovation, customer satisfaction, and profitability.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

• Technical Support & Quality: Support plant operations, resolve quality complaints, and maintain product specifications.
• Product Development & Evaluation: Conduct evaluations of commercial/experimental products, audit competitive resins, and recommend improvements or new products.
• Customer & Market Engagement: Serve as a technical liaison, introduce new products, provide training/start-up assistance, and optimize customer fabrication processes.
• Documentation & Analysis: Prepare product data sheets, resin guides, and summarize findings on market trends and technical issues.
• Industry Representation: Participate in trade and technical associations (SPI, SPE, ASTM, TAPPI, NFPA).
• Safety & Compliance: Ensure safe practices in lab and plant environments, report incidents, and attend safety meetings.
• Communication & Collaboration: Keep management informed, interact effectively across levels, and assist colleagues when needed.
• Travel & Administration: Travel as required, manage expenses, and perform other duties as assigned. Which could account for up to 50% of travel.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

B.S. Degree in Engineering required, preferably Chemical or Mechanical Engineering, along with relevant industry experience and demonstrated technical expertise. 5 years of experience with polyolefins in technical service, production, quality control, or research and development functions. Experience with extrusion coating or LLDPE grades is a plus. Computer experience, proficiency in Word, PowerPoint, and Excel are needed.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit, stand, walk and climb; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds, and infrequently lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must frequently make minor decisions with limited information, general decisions in the absence of specific directions, and perform activities requiring sustained concentration.

WORK ENVIRONMENT

The noise level in the work environment is sometimes moderate when working in an office, however, some of the work may be required in the operating units which mandates usage of required PPE including safety glasses, hearing protection, etc. During active remediation additional requirements may include fit testing for respiratory equipment, chemical suits, face shields, etc. May also result in exposure to outside elements and may require usage of stairs. Moderate travel (20-40%) may be required.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

Westlake is a global manufacturer and supplier of materials and innovative products that enhance life every day. Headquartered in Houston, with operations in Asia, Europe and North America, we provide the building blocks for vital solutions — from housing and construction, to packaging and healthcare, to automotive and consumer.

For more information, visit the company's web site at www.westlake.com.

Westlake (NYSE: WLK) is a global diversified industrial company that manufactures and supplies essential products that enhance the daily lives of people around the globe. Our products, now under a One Westlake brand, supply the necessary building blocks for everyday products across housing and infrastructure, packaging and healthcare, and automotive and consumer goods. Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings.

Westlake is proud to contribute to driving a sustainable future through the creation of essential products that are Enhancing Your Life Every Day®.

To view other career opportunities at Westlake and our family of companies, visit https://westlaketalent.com