Technical Service & Development (TS&D) Engineer - Location: Delhi, India

Trinseo; Delhi Charter Township (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Trinseo is a global specialty materials company delivering innovative and sustainable material solutions across industries. The role focuses on providing technical service, leading trials, and coordinating data-driven technical reporting to support product adoption and cost optimization.

The candidate will engage with customers, lead cross-functional discussions, and ensure compliance in IMDS/regulatory areas while maintaining technical databases and supporting new product development.

Qualifications

• Bachelor's Degree in Polymer/Plastics Engineering, Polymer Science, or CIPET.
• 3–5 years of experience in technical service, application development, or customer support within the polymers/plastics industry.
• Strong knowledge of engineering polymers: PC/ABS, ABS, PMMA, TPEs, and TPUs.
• Expertise in polymer processing, material qualification, troubleshooting, and application development.

Responsibilities

• Provide technical support, troubleshoot customer issues, and recommend suitable polymer solutions from Trinseo Portfolio (i.e. ABS, PC/ABS, PMMA, TPE, and TPU).
• Lead customer trials, material qualification, and application development activities.
• Drive technical discussions with customers and cross-functional teams to support product adoption and business growth.
• Investigate quality, processing, and performance issues through root cause analysis and data-driven recommendations.
• Coordinate material testing, validation, benchmarking, and technical reporting.
• Identify value engineering and cost-optimization opportunities using Trinseo material solutions.
• Support new product development, localization, and compliance-related activities, including IMDS and regulatory requirements.
• Maintain technical databases and facilitate collaboration between customers, Sales, R&D, Manufacturing, Quality, and Supply Chain teams.

Skills

Technical skills

Analytical thinking

Communication

Stakeholder mgmt

Cross-functional work

Business acumen

Project coordination

Problem solving

Education

Polymer/Plastics engineering

Job description

Trinseo is a global specialty materials company that delivers innovative and sustainable material solutions across industries. With expertise in plastics, latex binders, and engineered materials, Trinseo partners with customers to solve complex challenges through technology, innovation, and collaboration. The company fosters an inclusive, people-focused culture where creativity, innovation and sustainability drive success.

Responsibilities

• Provide technical support, troubleshoot customer issues, and recommend suitable polymer solutions from Trinseo Portfolio (i.e. ABS, PC/ABS, PMMA, TPE, and TPU).
• Lead customer trials, material qualification, and application development activities.
• Drive technical discussions with customers and cross-functional teams to support product adoption and business growth.
• Investigate quality, processing, and performance issues through root cause analysis and data-driven recommendations.
• Coordinate material testing, validation, benchmarking, and technical reporting.
• Identify value engineering and cost-optimization opportunities using Trinseo material solutions.
• Support new product development, localization, and compliance-related activities, including IMDS and regulatory requirements.
• Maintain technical databases and facilitate collaboration between customers, Sales, R&D, Manufacturing, Quality, and Supply Chain teams.

Qualifications

• Bachelor's Degree in Polymer/Plastics Engineering, Polymer Science, or CIPET.
• 3–5 years of experience in technical service, application development, or customer support within the polymers/plastics industry.
• Strong knowledge of engineering polymers: PC/ABS, ABS, PMMA, TPEs, and TPUs.
• Expertise in polymer processing, material qualification, troubleshooting, and application development.

Preferred Industry Experience

• Automotive, engineering thermoplastics, polymer compounding, plastics molding, or specialty materials.
• Exposure to OEM approvals, material validation, compliance, and customer qualification processes is an advantage.

Key Skills & Competencies

• Strong technical, analytical, and problem-solving skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Customer-focused with a proactive and results-driven mindset.
• Ability to work independently and collaborate across cross-functional teams.
• Strong business acumen with the ability to balance technical and commercial objectives.
• Proficient in technical reporting, data analysis, and project coordination.

Equity and Inclusion

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences, and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.