Technical Security Product Manager-Innovations

JP Morgan Chase; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorganChase's Security Innovation Lab seeks a Technical Security Product Manager - Innovations to design, pilot, and operationalize new video analytics and facial recognition solutions at a global scale.

You will own the pilot pipeline end-to-end—from scoping use cases and lab tests to field pilots and production deployment—while partnering with Product, Security Operations, Privacy, Legal, and external vendors.

Qualifications

• Formal training or certification on product engineering concepts.
• Hands-on experience with video analytics and facial recognition.
• Experience running technology pilots end-to-end.
• Ability to build financial business cases and secure funding.
• Experience in regulated, global environments.

Responsibilities

• Own the Innovation Lab roadmap for Video Analytics and Facial Recognition from vendor scouting to bench evaluation, lab testing, pilot execution, and transition to production.
• Design and execute end-to-end pilots at live sites, define success metrics, instrument data collection, manage pilot governance, and lead go/no-go decisions based on measured performance.
• Lead lab testing and proof-of-concept evaluations with rigorous acceptance criteria, test plans, and documentation standards.
• Prioritize use cases based on risk reduction, operational efficiency, and alignment with Global Security objectives.
• Develop financial business cases including ROI analysis and cost-benefit justifications for lab build-out, pilot expansion, and production rollouts.
• Partner with Product, Security Operations, Technology, Privacy, Legal, and external vendors for seamless integration.
• Build and maintain relationships with senior executives to secure stakeholder buy-in for pilot funding and deployment.
• Track industry trends and regulatory developments to inform the innovation pipeline and pilot strategy.
• Document and communicate testing outcomes, pilot results, and implementation roadmaps to leadership and stakeholders.

Skills

Video analytics

Facial recognition

Pilot testing

Executive communication

Stakeholder management

Education

Product engineering concepts

Job description

Shape the future of physical security by leading the evaluation and deployment of emerging technologies that protect people, assets, and operations at a global scale. As a Technical Security Innovations Manager at JPMorganChase, you'll sit at the intersection of technology, product strategy, and security operations — driving innovation that matters.

As a Technical Security Product Manager - Innovations at JPMorganChase within Global Security, you will operate out of the firm's Security Innovation Lab to design, pilot, and operationalize innovative solutions across multiple product areas — with an initial focus on Video Analytics and Facial Recognition. You will own the pilot pipeline end-to-end: scoping use cases, running controlled lab tests, standing up field pilots at live sites, and translating outcomes into scaled production deployments. This role is critical to establishing a repeatable, evidence-based pathway for introducing new security technologies into a highly regulated, global environment.

Job responsibilities

• - Own the Innovation Lab roadmap for Video Analytics and Facial Recognition — from vendor scouting and bench evaluation through structured lab testing, pilot execution, and transition to production
• - Design and execute end-to-end pilots at live operating sites, defining success metrics, instrumenting data collection, managing pilot governance, and leading go/no-go decisions based on measured performance
• - Lead lab testing and proof-of-concept evaluations, establishing rigorous acceptance criteria, test plans, bias and accuracy benchmarks, and documentation standards
• - Prioritize use cases based on risk reduction, operational efficiency, and strategic alignment with Global Security objectives, maintaining a transparent intake and prioritization framework for new innovation requests
• - Develop financial business cases — including return on investment analysis and cost-benefit justifications — to support funding requests for lab build-out, pilot expansion, and production rollouts
• - Partner with Product, Security Operations, Technology, Privacy, Legal, business users, and external vendors to ensure seamless integration and operationalization of new solutions
• - Build and maintain relationships with senior executives, influencing decision-making and securing stakeholder buy-in for pilot funding and scaled deployment
• - Track industry trends, emerging technologies, and regulatory developments — including biometric and privacy regulations — to inform the innovation pipeline and pilot strategy
• - Document and communicate testing outcomes, pilot results, recommendations, and implementation roadmaps to leadership and cross-functional stakeholders

Required qualifications, capabilities, and skills

• - Formal training or certification on product engineering concepts and 5+ years applied experience
• - Hands-on experience with video analytics, facial recognition, and lab testing methodologies, including designing test plans and interpreting model performance metrics such as accuracy, false match and non-match rates, and demographic performance
• - Demonstrated experience running technology pilots end-to-end — from site selection and stakeholder onboarding through performance measurement and transition to production
• - Demonstrated ability to build financial business cases and secure funding for new initiatives
• - Strong understanding of product delivery and a proven track record of implementing continuous improvement processes
• - Experience in platform-wide release management, deployment processes, and strategies
• - Strong partnership, communication, and executive influencing skills, with the ability to translate technical findings into business-ready recommendations
• - Experience working in highly regulated, global environments

Preferred qualifications, capabilities, and skills

• - Prior experience operating within or leading a corporate innovation lab, research and development function, or emerging technology team
• - Familiarity with biometric privacy frameworks such as the Biometric Information Privacy Act or General Data Protection Regulation Article 9, and responsible artificial intelligence principles as applied to facial recognition
• - Experience integrating video analytics and facial recognition platforms with video management systems, access control, and security operations center workflows
• - Proficient knowledge of the product development lifecycle, design, and data analytics