Technical Sales Representative

Laticrete International; Seattle (WA); Vor Ort; USD 90.000 - 140.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401k

Zusammenfassung

LATICRETE International is seeking a Technical Sales Representative to educate customers, drive product demand, and build lasting partnerships across distributors, contractors, architects, and end users in the Seattle area.

You will lead technical trainings, develop territory plans, and provide field support, leveraging Salesforce and Microsoft Office to track opportunities and outcomes. Travel is substantial to cover local markets.

Qualifikationen

• Bachelor's degree or equivalent related work experience. 3+ years of related work experience in Sales or in the Construction industry.
• Demonstrated success building and cultivating long‑term professional partnerships.
• Industry training and certifications highly desired.
• Product application experience a plus.
• Local market knowledge highly desired.
• Strong written, verbal and listening skills including ability to present to large audiences.
• Knowledge of Salesforce a plus.

Aufgaben

• Regularly work with distributors, contractors, GCs, architects, etc. to promote relationships and build trust.
• Conduct product knowledge training, including product usage demos (hands-on and PowerPoint).
• Review stocking profiles with distribution to maximize sales in local market.
• Conduct business overview meetings, distributor success plan meetings, project planning meetings, and opportunity planning meetings.
• Help customers identify the best systems and products to meet their application needs.
• Perform job site visits to provide technical support and document information in Salesforce.
• Active participation in social media groups and communications with customers.

Kenntnisse

Relationship building

Public speaking

Organizational skills

Self-motivation

Spanish language skills

Communication

Ausbildung

Bachelor's degree or equivalent related work experience

Tools

Salesforce

Microsoft Office

Jobbeschreibung

Position Summary

The Technical Sales Representative role creates awareness, education, and demand for LATICRETE products. The LATICRETE brand is driven by relationships, integrity, innovation, education, and a strong commitment to our customer base and the tile industry. This position drives sales through distribution outlets, contractors, architects/designers, end users, and builders by establishing lasting partnerships.

Essential Duties and Responsibilities

Customer Education (25%)

• Regularly work with distributors, contractors, GCs, architects, etc. to promote relationships and build trust.
• Conduct product knowledge training, including product usage demos (hands‑on and PowerPoint).
• Review stocking profiles with distribution to maximize sales in local market.
• Conduct business overview meetings, presentations, distributor success plan meetings, potential MVP meetings, project tracking meetings, and opportunity planning meetings.
• Help customers identify the best systems and products to meet their application needs.
• Perform job site visits to provide technical support such as product installation training, gather information for product questions or concerns, and document all information in Salesforce.
• Actively participate in social media groups and communications as appropriate with customers.
• Work with customers to provide LATICRETE product and systems specifications to best fit the needs of the project.

Territory Strategy (20%)

• Develop a thorough Territory Business Plan to maximize the opportunities and focus on development areas to ensure the territory will meet or exceed revenue targets.
• Regularly review and adjust the Territory business plan throughout the year as business needs change.
• Evaluate the territory distributor footprint to ensure sufficient coverage and product availability to end users.
• Maximize market penetration in assigned territory.
• Maintain Project Tracking files and Competitive Pricing files.
• Work with territory partner, manager, and other teammates to share ideas to better service territory.
• Establish promotions that can move the sales needle benefiting both LATICRETE and our distribution partners.
• Plan calendar and travel to ensure efficient and maximized facetime with key customers.
• Update Salesforce to accurately reflect territory KPI attainment.

Customer Support (25%)

• Work with internal departments to resolve issues such as shipping, production, etc. to ensure customer satisfaction.
• Thoroughly investigate product claims in field, document and work with LATICRETE Technical Services to find resolution for product‑related installation issues.

Industry Knowledge/Presence & Skills Development (30%)

• Attend industry events such as trade shows, local and national professional organization events.
• Represent LATICRETE as a resource for product knowledge which may include working a booth, presenting to an audience or providing general information to attendees.
• Participate in internal LATICRETE product and system training.
• Learn industry trends and competitive landscape.
• Participate in Sales skill enhancement training.

Required Skills & Qualifications

Education and Experience: Bachelor's degree or equivalent related work experience. 3+ years of related work experience in Sales or in the Construction industry.

• Demonstrated success building and cultivating long‑term professional partnerships.
• Industry training and certifications highly desired.
• Product application experience a plus.
• Local market knowledge highly desired.
• High level of self‑motivation.
• Strong organizational skills.
• Demonstrated success coordinating and building relationships across internal departments and with a diverse range of skillsets and personalities.
• Strong written, verbal and listening skills including ability to present to large audiences.
• Spanish language skills strongly desired.
• Working knowledge of Microsoft Office suite of projects including Word, Excel, PowerPoint, Outlook, SharePoint and Teams.
• Knowledge of Salesforce a plus.

Travel Requirement

25%-75% Dependent on territory. Must be able to travel on short notice.

Physical Requirements

• Lift: Must be able to lift and/or carry a minimum of 50 pounds.
• Push/Pull: Must be able to push/pull 50 pounds.
• Standing: Must be able to stand at least 75% of the day.
• Sitting: Must be able to sit at least 75% of the day.

Benefits

• Medical
  Dental
  Vision
• 401k
• Tuition reimbursement
• 13 paid holidays in addition to paid vacation and sick time
• Flexible spending
• Life Insurance, AD&D and Supplemental Insurance