Technical Sales Representative

QAI Laboratories; Middleburg Heights (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Base salary and bonuses

Dental benefits

Career development

Job summary

A testing and certification organization located in Middleburg Heights, OH, is seeking a Technical Sales Representative. The ideal candidate will possess strong B2B sales experience, excellent communication skills, and the ability to engage clients effectively. Responsibilities include selling services, developing client relationships, and preparing service quotes. The role offers competitive compensation with a comprehensive benefits package, and candidates must be willing to travel approximately 25%. Interested applicants should submit their resume and cover letter via email.

Qualifications

• 3+ years of B2B sales experience.
• Ability to travel approximately 25%.
• Experience in customer service in a demanding environment.
• Ability to travel ~25%.
• Strong ability to build internal and external relationships.
• Proficient with MS Word, Excel, PowerPoint.

Responsibilities

• Sell QAI's services to potential clients.
• Develop business through cold calls and networking.
• Prepare and issue quotes for services.
• Identify potential clients through research and networking.
• Prepare quotes with services, fees, and terms.
• Collaborate with technical staff to position service packages.
• Maintain quotes, orders, and leads in CRM.
• Support marketing with brochures, newsletters, videos, and content.
• Other duties as assigned by manager.

Skills

Customer service aptitude

Relationship building

Excellent communication

Self-motivated

Knowledge of MS Office

Team player

Education

Technical diploma in related field

Tools

Zoho CRM

Job description

QAI Job Number: QAI-EESSGOH-07222025

JOB TITLE: Technical Sales Representative

LOCATION: Middleburg Heights, OH

CATEGORY: Sales

CLOSING DATE: OPEN UNTIL FILLED

Founded in 1995 by a dedicated team of certification and testing experts, QAI Laboratories has established itself as a trusted independent third‑party testing, inspection, and certification organization. We proudly serve a variety of industries, including building, technology, and construction, providing cost‑effective solutions through our extensive in‑house capabilities and a global network of qualified affiliates. Our reputation for excellence is reflected in the strong recognition of the QAI name and logo within the certification community, driving our consistent growth in certification, testing, and inspection services.

QAI has an exciting career opportunity within the sales department. The Technical Sales position will play a key role in promoting QAI’s services by offering solutions to product manufacturers and designers to show conformance of products with Canadian, US, and international requirements. The ideal candidate will be someone who is positive, engaging, self‑motivated, an effective communicator, solutions oriented, responsive, skilled at developing internal and external customer relationships, keen on generating new business opportunities, and thrives in a team environment.

DUTIES:

• Responsible for selling QAI’s services to potential clients within assigned unit.
• Become familiar with UL, CSA, and other standards, the US & Canadian standards system, implementation of standards towards product certification, testing, and inspection.
• Perform cold calls, send out emails, attend trade shows, association meetings, and other events to develop business and educate potential clients on QAI services and capabilities.
• Identify potential clients via research and networking.
• Prepare, issue quotes specifying applicable services, fees and credit terms.
• Work closely with QAI technical staff to position the service package.
• Maintain quote/order and lead levels in a sales database.
• Facilitate all sales transactions, completing all necessary tasks, paperwork & project assignment.
• Support marketing in the development of brochures, newsletters, videos and educational content within the assigned unit.
• Other duties as assigned by manager.

QUALIFICATIONS:

Minimum Qualifications

• Technical diploma in related field or equivalent industry experience.
• Have the aptitude for providing a superior level of customer service in a complex and often demanding business environment.
• Demonstrated a strong ability to build internal and external relationships.
• Excellent written/oral communication skills and superior presentation skills.
• Professional with at least 3 years of B2B Sales Experience.
• Possess strong working knowledge of MS Word, Excel, PowerPoint.
• Ability to work in a fast‑paced environment, independently and with team members.
• MUST be self‑motivated and assertive.
• Ability to travel (~25%).

Preferred Qualifications

• Experience working within the testing/certification industry.
• Knowledge of construction products, building or electrical codes, and test methods under ASTM, CSA, UL, EN/IEC, NFPA, and other standards.
• Experience working with diverse teams (engineering, operations, marketing).
• Possess the ability to read and understand policies, regulations, and standards.
• Previous Technical Sales experience in a service industry and/or B2B environment.

Key Technical Competence

• Ability to listen and understand client’s needs, requirements, and expectations.
• Ability to communicate client needs, requirements, and expectations throughout the organization, as necessary.
• Ability to identify new business opportunities to contribute to QAI growth objectives.
• Ability to use word processing software and QAI’s CRM database – Zoho.

ADDITIONAL INFORMATION

• Candidate must hold a valid driver licence.
• Candidate must hold a valid passport or be able to obtain a valid passport and be able to travel to international locations (mostly Canada, US travel).

Join our Team! Learn, Develop, Grow!

At QAI, you will have the opportunity to put your aptitude, experience, knowledge, and desire to learn to the test. We make a difference in people’s lives through the work we do as a top‑notch Product Testing, Certification, and Inspection body whilst providing rewarding careers for our employees.

APPLYING:

QAI Laboratories offers a comprehensive compensation and benefits package including base salary and bonus/commissions, medical, dental, and other perks. We are committed to the long‑term success of our employees. Interested? Please submit your resume and cover letter at [e-mail]. Applications will only be accepted when emailed in MS Word or PDF format and must have a job‑specific cover letter. Please be sure to include the QAI job number in the subject line of your communication. Check our other career opportunities on our website careers page: qai.org/careers.

Equal Opportunity Employer QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Note: No sponsorship is available.