Technical Sales Engineer

AMETEK, Inc.; Austin (TX); On-site; USD 130,000 - 165,000; Full time

Job summary

AMETEK, Inc. seeks a Field Application Engineer to act as a technical liaison between Abaco and its customers, providing technical support and guidance to ensure successful integration of products and solutions, often working on-site with sales and engineering teams.

The role requires a bachelor’s degree in engineering or related field, 3–5 years embedded systems experience, and strong knowledge of C/C++, Linux/VxWorks, plus the ability to leverage AI tools to improve productivity and

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 3–5 years (5+ desirable) of experience in Systems Engineering/Hardware and Software Integration or equivalent embedded Field Application experience.
• Demonstrable practical experience in the Embedded Systems industry.
• Familiarity with VxWorks, Linux, and other leading RTOS software.
• Some experience with C/C++ programming language.
• Willing / Able to travel as needed.

Responsibilities

• Understand customer needs, specifications, and translate into technical requirements for the developer.
• Manage all phases of customer interaction including analysis, design implementation and long-term technical support.
• Assist in assessing potential application of company products to meet customer needs and prepare detailed specifications.
• Be a resource to sales and customer service to ensure customers are ordering appropriate products.
• Involved in testing, installing, and troubleshooting products or systems; provide feedback for improvement.
• Provide training, documentation, and after-sales support to enhance user experience with Abaco products.
• Contribute to business intelligence – gather field information on market trends and feedback to marketing.
• Bridge between customers and R&D, making recommendations to satisfy requests and develop solutions.
• Generate ideas for software products that innovate and fill gaps in current markets.
• Ensure that customer and supplier relationships are well managed.

Skills

C/C++ programming

AI tools usage

Customer-facing communication

Team collaboration

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

Outlook

Excel

CRM

PowerPoint

Job description

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As a Field Application Engineer, you will act as a technical liaison between Abaco and its customers, providing technical support, and guidance to ensure successful integration of products and solutions, often working on-site and collaborating with sales and engineering teams.

Essential Duties and Responsibilities:

• Responsible for understanding the customer’s needs, specifications, and expectations, and translating them into technical requirements for the developer.
• Work through all phases of customer interaction including customer analysis, design implementation and product manufacturing including long term technical support.
• Assist in assessing potential application of company products to meet customer needs and preparing detailed product specifications.
• Be a resource to sales and customer service to ensure customers are ordering the most appropriate products.
• Involved in the testing, installing, and troubleshooting of the products or systems, and provide feedback and recommendations for improvement.
• Provide training, documentation, and after-sales support to the customer to further enhance user experience with the Abaco products.
• Contribute to business intelligence – gather field information about market trends and competitive offerings; provide feedback to marketing on programs and products.
• Act as a bridge between customers and R&D, making recommendations to the engineering team to satisfy requests and develop solutions.
• Generate ideas for software products that innovate and fill gaps in the current markets in which we operate.
• Ensure that customer (and supplier) relationships are well managed.

Education and Experience:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• Minimum 3 years(with 5+ desirable) of experience in Systems Engineering/Hardware and Software Integration or equivalent embedded Field Application experience.
• Demonstrable practical experience in the Embedded Systems industry.
• Familiarity with VxWorks, Linux, and other leading Real-Time Operating system software.
• Some experience with C/C++ programming language.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs

Qualifications:

• Excellent HW/SW problem-solving skills and ability to define and articulate customer requirements.
• Adequate understanding of the analog and RF circuits and electrical engineering fundamentals.
• Strong understanding of the sales process.
• Strong technical/practical background desired in the Embedded systems industry, spanning open architecture computer platforms, including but not limited to SOSA, MOSA, VME, VPX, CPCI, PCIe, Networking, Graphics, Signal Processing, FPGA, PowerPC and Intel architectures.
• Strong interpersonal and communication skills with internal/external customers. Ability to effectively present technical information in a clear and concise manner.
• Proficient in Outlook applications (Excel, PowerPoint) and comfortable in CRM navigation and reporting
• Team player, self-starter, highly motivated individual.
• Highly organized and able to multitask; coupled with strong analytical ability, attention to detail will be instrumental to success.
• Willing / Able to travel as needed

Abaco is a Department of Defense (DoD) supplier and as such employees may work with or be exposed to export controlled information and/or information that has been designated as classified information. This information may only be seen or handled by US citizens or qualified permanent residents or those with proper clearances.

Compensation

Employee Type: Salaried

Currency: USD

Salary Minimum: 130,000

Salary Maximum: 165,000

Incentive: No

Disclaimer:Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractiveniche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK isacomponent of the S&P 500. Visithttps://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 [phone].