Technical Relationship Manager, News Operations

Apple Inc.; Cupertino (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Apple Inc. in Austin, TX is seeking a Technical Relationship Manager, News Operations to bridge publishers and Apple engineering. You will translate updates to publisher teams, build workflows, and support a monthly release cycle while coordinating across multiple groups.

The role emphasizes strong communication, attention to detail, and customer focus, with opportunities to present to internal and external audiences and influence tool development for content publishing.

Qualifications

• Proficiency with modern productivity and AI tools and experience using AI to improve workflows.
• 5+ years of experience in Partner or Project Management.
• Strong ability to meet with stakeholders and distill requests into workflows and changes.
• Impeccable written and verbal communication.
• Experience preparing and reviewing technical documentation.
• Experience working and reporting cross-functionally.
• Proficient in scripting languages such as Python, Ruby, or Swift.

Responsibilities

• Translate the latest Apple News Format updates from Apple engineering to publisher development teams.
• Develop tools and workflows with XF teams to improve processes.
• Stay on top of product development with a monthly release cycle and coordinate across teams.
• Keep all teams abreast of updates and translate technical details for external audiences.
• Create and deliver presentations to internal and external audiences.

Skills

AI tools

PM experience

Stakeholder management

Communication

Technical writing

Cross-functional work

Scripting languages

Job description

Technical Relationship Manager, News Operations

Austin, Texas, United States Software and Services

News, the app that collects all the stories you want to read, is powered by Apple News Format, which allows publishers to craft beautiful editorial layouts and custom typography. The News Operations team provides support, guidance and training to help publishers make the most of their content on the platform.

Description

We forge strong and lasting relationships with publishers of all sizes, from multinationals to indies. It is the job of our to take the latest updates to Apple News Format from Apple engineering directly to publisher development teams, offer support and gather feedback. You will work with XF teams and develop tools and workflows to improve processes. With a monthly release cycle, you will need to stay on top of product development, work multi-functionally to keep all teams abreast of updates and effectively translate all this for an external audience. The ideal candidate will be a strong communicator, be detail oriented and have a customer focus. You will have a strong understanding of current web publishing standards and feel confident providing feedback to external project managers. You may also be required to create and deliver presentations to internal and external audiences.

Minimum Qualifications

• Proficiency with modern productivity and AI tools, with demonstrated experience leveraging AI and automation to create workflow efficiencies and reduce manual overhead
• 5+ years of experience in Partner or Project Management
• Strong ability to meet with stakeholders and distill requests into meaningful workflows and changes
• Impeccable written and verbal communication
• Experience preparing and reviewing technical documentation
• Experience working and reporting cross-functionally
• Proficient in one or more of scripting languages (system automations / web development): e.g. Python, Ruby, Swift

Preferred Qualifications

• Excellent debugging skills with the ability to quickly recognize patterns and identify root causes
• Proficient in using a variety of productivity tools
• Able to summarize and effectively communicate technical issues and actions to key stakeholders and leadership teams
• A passion for digital publishing and experience with Content Management Systems

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.